Customer Service Administrator

BSNI is hiring a Customs & Customer Service Administrator on behalf of our leading client in Lisburn due to maternity cover. This role will be on a fixed contract.This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.Full Time - Monday Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break) Overtime available. Salary £26,500 - £30,000 DOE.Job DescriptionData entry across multiple systems for customs clearances.Reporting discrepancies and maintenance of records.Answering customer queries via telephone & email.Other administration duties to support the running of the Customs Department on a daily basis.Essential Criteria:Previous experience working in an administration role & dealing with customers.Strong administration & organisational skills.Able to deal tactfully with a wide variety of people.A positive can-do attitude and flexible approach.Dedication to completing a high standard of work.Strong IT systems experience including a sound knowledge in Microsoft applications.BenefitsAdditional Annual Leave (Service Based).Matched employee / employer pension contribution.Life & death in service insurance.Certified Training Courses.Career progression.Discounted sea crossings.Additional Company Benefits.TPBN1_UKTJ