Systems Support Engineer

Job title: System Support Engineer

Location: Folkestone (you will need to drive and have your own transport due to location)

Salary: Competitive

Hours: Monday to Friday, with an early finish on Fridays!

The role:

You will be responsible for supporting the smooth and effective operation of the company's IT systems. The role will predominantly focus on providing day-to-day IT support, ensuring that internal systems are maintained and that colleagues across the business can use them with ease.

Benefits:

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• 20 days annual leave, increasing with service + bank holidays
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• Christmas shutdown
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• Cycle to work scheme
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• Death in Service
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• Company pension scheme
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• Free parking onsite
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Key responsibilities would be:

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• Performing IT admin tasks on clients, servers and infrastructure
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• Commission new users, including their computers and getting them set up
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• Troubleshooting issues with end users and infrastructure components
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• Participate in the research and development of new systems
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• Generate documentation for existing and new systems across the company
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• Provide support for end users across the business
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• Assess issues and proactively suggest and implement corrections
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• Recommend purchases available to enhance the IT department and business
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• Develop and implement solutions, using C# and .NET
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• Produce reports from SQL
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Experience and skills required:

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• Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11)
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• Strong attention to detail and problem solving skills
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• Good organisational skills and the ability to prioritise tasks
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• Strong communication skills, written and verbal
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Desirable

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• IT Support - Software/Windows installation and troubleshooting
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• Network Management - cabling, firewalls, VLANS and routing and wireless
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• Server Management - VMWare, Windows and virtualisation
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• Programming - ideally C#, .NET and ASP WebForms/WinForms
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• Database - SQL server, data interrogation and reporting
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• Job Management - ticketing systems
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Next steps:

If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.If you would like any further information before applying, then please call Ellie - Permanent Consultant on or email