Assistant Spa & Leisure Manager

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Assistant Spa & Leisure Manager

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Location: Eden Hall Day Spa

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Salary: £36,000 per annum

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Join Our Award-Winning Team

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We're looking for an experienced Assistant Spa & Leisure Manager to help lead one of the UK's leading luxury day spas.

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This role is ideal for a confident leader with experience in Spa & Leisure operations. Leisure management experience is essential, along with Pool Plant Operations experience including a recognised Pool Plant qualification.

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The Role

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Working with the Spa & Leisure Manager, you'll support the day-to-day operation of:

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• 28 treatment rooms
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• Spa Reception
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• Indoor & outdoor pools
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• Thermal experiences
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• Relaxation lounges
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• Leisure facilities & classes
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• Pool plant operations
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You'll lead your team, deliver exceptional guest experiences and help ensure smooth daily operations.

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Key Responsibilities

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Leadership

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• Leading, motivating recruiting, training and developing the Spa & Leisure team
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• Managing performance and support Duty Manager shifts
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Operations

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• Overseeing daily Spa & Leisure operations, ensuring exceptional guest service and high standards of presentation, cleanliness and safety
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• Coordinating treatment schedule and leisure class timetables
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• Collaborating with Reception, Housekeeping and Maintenance teams
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Leisure & Pool Management

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• Supporting daily pool operations, monitoring pool plant and water quality, and ensuring compliance with Health & Safety and pool regulations
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• Working with Estate & Maintenance teams to deliver preventative maintenance
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Commercial & Compliance

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• Supporting budgets, payroll and stock control
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• Driving treatment and retail sales
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• Ensuring compliance with Health & Safety, COSHH, Fire Safety and PSOP
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What We're Looking For

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Essential

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• Have previous management or supervisory experience within a spa and leisure environment
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• Have proven leisure operations experience
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• Have experience managing swimming pool facilities and operations
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• Have Pool Plant Operations qualification or equivalent practical experience
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• Have excellent leadership, organisation and communication skills
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• Have experience managing rotas, staffing and performance
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• Have a genuine passion for delivering exceptional guest experiences
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Desirable

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• Previous experience within the spa industry
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• Experience working as a Duty Manager
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• A valid First Aid qualification
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• IOSH or an equivalent Health & Safety qualification
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Salary & Hours

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• Salary: £36,000 per annum
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• 40 hours per week
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• 5 days out of 7
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• Flexibility to work weekends and public holidays as required
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Why Join Eden Hall?

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• One of the UK's leading luxury day spas
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• Award-winning team
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• Excellent career development
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• Supportive leadership
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• Great employee benefits and discounts
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If you're passionate about Spa & Leisure operations and have the experience to lead teams and manage leisure facilities, we'd love to hear from you.

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