Delivery Analyst

Delivery Analyst (Agile/Business Applications)

Overview

We are supporting a forward-thinking professional services organisation as they continue to invest in their technology and delivery capabilities. As part of this growth, they are looking to hire a Delivery Analyst to play a key role in connecting business needs with technical delivery.

This is an exciting opportunity to join a developing function at a pivotal time, helping shape how work is delivered and improving ways of working across the organisation.

The Role

As a Delivery Analyst, you will act as the connective tissue between business stakeholders and the Applications team-taking ideas and requests, shaping them into clear deliverables, and guiding them through to release.

You will be responsible for managing demand, refining requirements, running agile processes, and ensuring high-quality outcomes that meet user needs. Initially, you will focus on a Business Applications team, with scope to expand your impact across a wider technology function over time.

Key Responsibilities

Shape the Work

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• Act as the first point of contact for incoming requests from across the business
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• Work with stakeholders to understand requirements and translate them into clear user stories
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• Define acceptance criteria and capture both functional and non-functional requirements
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• Manage and prioritise the backlog in collaboration with key stakeholders
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Run the Work

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• Facilitate agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
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• Coordinate dependencies across multiple teams
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• Track delivery progress using metrics such as velocity and sprint health
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• Manage risks, issues, and blockers, ensuring clear communication throughout
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• Utilise tools such as Azure DevOps (or similar)
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Land the Work

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• Coordinate and manage user acceptance testing (UAT)
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• Communicate effectively with stakeholders throughout the delivery lifecycle
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• Support release planning, user communications, and post-release activities
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• Promote a minimum loveable product mindset, focusing on delivering real user value
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About You

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• 2-4 years' experience in delivery, business analysis, product, or scrum-related roles
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• Strong understanding of agile methodologies and experience supporting sprint delivery
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• Skilled in writing user stories and defining acceptance criteria
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• Experience coordinating UAT and working with both technical and non-technical stakeholders
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• Excellent communication skills, with the ability to translate between business and technical teams
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• Strong organisational skills with a proactive, problem-solving mindset
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Desirable:

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• Agile or business analysis certifications (eg Scrum, PSM, CSM, SAFe, BCS)
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• Experience within professional services or similar environments
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• Familiarity with Microsoft Dynamics 365 or similar platforms
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