ORDER MANAGEMENT SPECIALIST
Job Description
Job Summary
We are seeking a detail-oriented Order Management Specialist who enjoys coordinating orders, resolving customer questions, and keeping fulfillment, billing, and shipping details accurate.
The Order Management Specialist will support a fast-paced manufacturing, distribution, or wholesale trade environment where accuracy, communication, and follow-through are essential. This opportunity offers the chance to join a collaborative team with supportive leadership, clear daily priorities, and a strong focus on customer satisfaction, teamwork, and long-term growth.
Key Responsibilities:
- Processing and updating customer orders and sample requests received by phone and email.
- Assisting customers with order status, product questions, billing inquiries, delivery updates, and issue resolution.
- Coordinating with manufacturing, shipping, vendors, sales, and customers to support accurate and timely order fulfillment.
- Processing credit memos, re-billings, billing corrections, order changes, and related documentation.
- Preparing Bills of Lading and coordinating carrier pickups, shipments, weight tickets, and order tracking.
- Maintaining accurate customer and order records in internal systems and follow up through completion.
- Pay Range: $22 to $24 per hour, DOE
- Employment type: Temp-to-hire.
- Location: Bellflower, CA.
- Schedule: Monday through Friday, 8:00 AM to 5: PM
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1031
This company offers growth and a great group of people to work with.
