Marketplace Content Assistant - Amazon

What is the roleThis role supports the day-to-day management of the Amazon marketplace for brands sold across major UK and international platforms, including Amazon, ASOS, Next, and Zalando. It focuses on online trading, identifying product trends, creating high-converting product listings, launching new products, and optimising marketplace content.What you will doWorking alongside Marketplace Manager on the current Amazon locations UK, US, IE, DE and FR.Manage Amazon Listings to ensure accurate engaging product information (descriptions, title, imagery, keywords, size guides)Resolve search suppressed and inactive listings to improve product parityImprove listing visibility through use of the listing quality dashboardRaise and manage support cases with the integrator and seller support, following through to resolution.Continuously manage and optimise our 6 Amazon Brand StoresCreate engaging Premium A+ content for all listings on a generic brand level and at product level for best-sellersResolve any customer or listings issues alongside the customer service team/Amazon support team and suggest changes to ways of working to reduce customer issuesEnsure Account Health is always healthy with no risk of failing any SLA's or deactivationSet up promotions and deals in line with the marketing calendar outlined by the Marketplace Manager.Stay up to date with Amazon guidelines and policies to ensure we are consistently compliant on the marketplaceResearch competitor activity to make sure we are producing best in class optimised dataRegularly check the customer journey for our products to ensure best in class customer satisfaction is achievedSupport all wider marketplace activities and new initiatives to optimise content and increase brand visibility and sales performance when required.What you will bringExcellent attention to detailProactive and eager to learnPositive, collaborative team player and ability to work independentlyA flexible and supportive team playerPositive energy and enthusiasm to succeedAbility to adapt to frequent change and a fast-moving retail environmentStrong problem-solving mindsetGood communication skills, friendly styleRequirements:Experience with Amazon Seller Central 3PAn understanding of Amazon SEO and listing optimisationExcellent English writing and communication skillsA-Level or equivalent qualification in Business/MarketingIntermediate level of Excel is essential (lookups, formulas etc)Ability to manage multiple priorities and deadlinesDesirable but not required:Knowledge of PPC advertisingExperience working with large product catalogues and data setsGraphic design experience (for A+ and Brand Stores)Previous experience working with integrators and facilitators such as Rithum would be advantageous.TPBN1_UKTJ