Posted 12 August, 2026
Installation Engineer
Pertemps Scotland
A'Chill, SCT, GB
Full Time
Job Description
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Job Opportunity: Installation Engineer (Scotland)An exciting opportunity has arisen for a professional, reliable, and customer-focused Installation Engineer based in Scotland. This field-based role involves delivering, installing, and demonstrating high-quality mobility-related products directly into customers' homes, while delivering exceptional customer service.
Monday-Friday 5am-5pm
\n Role Overview
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Job Title: Installation Engineer
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Location: Scotland (Field-based)
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Reporting To: Fleet & Installation Supervisor / Distribution Manager
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Key Responsibilities: Safe driving, delivery, installation, product demonstrations, customer care, stock control, and storage unit management.
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- Drive company vehicles safely and responsibly across designated routes, keeping customers informed of estimated arrival times.
\n - Safely load, unload, assemble, and efficiently install adjustable beds, recliner chairs, bath lifts, and associated mobility products inside customer homes.
\n - Carry out thorough handovers with customers, demonstrating how products and accessories work in a patient, respectful, and clear manner.
\n - Perform remedial repairs, adjustments, and replacement works on products when required.
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- Provide high-standard, professional, and respectful customer service to all clients.
\n - Collect payments on delivery or for spare parts, ensuring accurate record-keeping.
\n - Ethically promote and up-sell incidental products on home visits against monthly targets.
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- Act as a key holder for a company-hired local storage unit, maintaining total security, tidiness, and access control.
\n - Manage stock movements in and out of storage, conduct monthly stocktakes, and ensure accurate sign-in/out records and return labeling.
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- Complete daily vehicle checks, maintain clean and tidy company vans, and adhere to all road safety regulations.
\n - Accurately complete all paper and tablet-based installation reports, delivery documentation, and monthly credit card/expense forms with relevant receipts.
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Driving Licence: Full UK driving licence with a maximum of 6 penalty points (subject to DVLA checks).
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Background Check: Willingness to undergo and maintain a clear DBS/PVG check.
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Experience: Proven track record in delivering and installing furniture or equipment, ideally inside customer properties.
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Physical Capability: Ability to safely handle, move, and assemble heavy items.
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Soft Skills: Excellent interpersonal, communication, and customer care skills with high levels of trust and reliability.
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- Prior experience in stock management, warehouse environments, or acting as a key holder.
\n - Experience performing basic repairs, technical adjustments, or remedial engineering work.
\n - Proficiency with electronic job scheduling systems or handheld tablets.
\n - Experience up-selling products in an ethical, customer-facing home environment.
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