Operations Coordinator

Office CoordinatorSalary: £28000per annumLocation: OxfordHours: 7:30am-16:00pm Monday FridaySalary: £28000per annumWhats the role?This is a great opportunity for someone who enjoys helping people, staying organised and being part of a busy, customer-focused environment.A significant part of this role will be developed throughon-the-job learning, so you do not need previous experience in a similar role. Full training will be provided, including training in garment embroidery and our systems and processes. What matters most is that you are reliable, willing to learn and committed to giving customers a great experience.Based at the BMW MINI Plant Oxford, you will support colleagues and customers with their on-site workwear requirements. The role is varied and practical, giving you the opportunity to use your customer service, communication and organisational skills every day.You will also act as a key contact on site, helping to make sure customers receive the high standard of service we are proud of.What you'll be doing...Collect and distribute laundry on site using the onsite vehicle.Liaise with the laundry provider when requiredMaintaining locker inventory and keep records up to dateProvide occasional cover when needed at the Swindon siteCarry out garment embroidery with full training provided.Process customer orders and help resolve order queries.Receive deliveries, track orders and let customers know when garments have arrived.Complete stock counts and support stock taking activity.Welcome and support visitors to the workwear centre.Keep the work area tidy, safe and organised.Submit reports and KPI information within agreed timescalesProcess returns when needed.Your Background and ExperienceYou will need a full UK driving licenceExperience of using a computer, including Outlook and ExcelCan stay organised and manage a variety of tasksHas a positive, can-do attitudeEnjoys working with others and supporting customersCan work on your own initiative once trainedIs proactive and calm when things get busyTakes pride in doing a job wellCommunicates in a professional, friendly and respectful wayIs willing to learn new skills and develop in the roleShares our commitment to delivering excellent serviceThe Clients Values:We Make It Happen: Turning challenges into triumphs, everything and anything is possible.Inherent Integrity:We are honest, loyal and trustworthy.Legendary Service: We consistently exceed expectations.Learning, to Work Smarter: We continually develop people and improve processes.Whats in it for you?When you join, youll be joining an organisation that lives and thrives by its values and will give you every opportunity to be the best you can be. Youll be surrounded by like-minded people who are all passionate, supportive, and dedicated to their craft. As well as our amazing culture we also offer a host of generous benefits including -22 days holiday per annum + 8 bank holidays (3 to be taken between Christmas and New Year during company recess)Eyecare ProvisionEmployee Assistance Programme5% Pension ContributionsHoliday Buy Back SchemeTPBN1_UKTJ