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Posted 12 August, 2026

Temporary 1st Line IT Support Advisors x 16

Elite Personnel
Birmingham, ENG, GB Full Time

Job Description

Are you passionate about technology and enjoy helping people? We are recruiting on behalf of our client for Temporary 1st Line IT Support Advisors to join their busy support team in Birmingham City Centre. Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, IT knowledge or an interest in developing a career within IT support.

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As a 1st Line IT Support Advisor, you will provide first-class support to customers, resolving a variety of IT queries and escalating issues where required. You will receive full training before supporting customers independently.

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Working Hours

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You will work on 5 days on, 2 days off rotational shift pattern, working 10-hour shifts between 10:00am and 10:00pm shift will include weekends.

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The start date is 2nd September 9-5.30 for training then ..

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The first shift will be: Saturday 5th September

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Shifts will be either: and will alternate

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  • 10:00am – 8:00pm
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  • 12:00pm – 10:00pm
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We Are Looking For:

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  • Excellent communication and customer service skills
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  • Good IT and computer skills
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  • A positive attitude and willingness to learn
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  • Ability to remain calm under pressure
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  • Reliable and committed individuals
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Please Note: This assignment is expected to last 4-6 weeks.

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Due to the nature of this project, no holidays can be booked and no time off can be taken during the assignment. Please only apply if you can commit to the full duration.

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Benefits

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  • £12.83 per hour
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  • Weekly pay through Elite Personnel
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  • Holiday pay accrued
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  • Pension (where applicable)
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  • Full training provided
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  • On-site coffee shop
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  • Birmingham City Centre location with excellent public transport links
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Please note there is no parking available on site.

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Apply Today

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Please send your up-to-date CV to both

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If your application is successful, we will contact you within 24 hours.

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Successful applicants will be required to:

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Complete an Elite Personnel application form

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Provide proof of their UK Right to Work

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Supply a recent selfie as part of our registration process

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If you have not heard from us within 24 hours of your application, unfortunately you have not been successful on this occasion. We thank you for your interest and wish you every success with your job search thank you

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