On-Train Ticket Examiner - Glasgow Central - Part Time

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On-Train Ticket Examiner

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📍 Location: Glasgow Central

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💰 Salary: 14,171 per year (on completion of training)

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📚 Training: 7-day commercial training + 2-day induction

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📄 Contract: Permanent | Part-time (15 hours per week)

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⏰ Shifts: Various, including weekends

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Earliest start: 05:40 | Latest finish: 22:00

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\n Looking for a role where you can make a real impact?\n
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Join a four-times accredited Top Employer that kept the country moving during the pandemic and continues to play a vital role in connecting communities. This is your chance to work for an organisation that values its people, champions diversity and inclusion, and provides a safe, supportive environment where you can thrive and grow.

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We welcome applications from young people, women, ethnically diverse communities, LGBT+ individuals, and people with disabilities. We don't want you to fit in-we want you to add to our culture and help us innovate.

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\n What You'll Do\n
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• Be the face of the organisation for passengers-creating a safe, welcoming experience.
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• Check and issue tickets, handle cash and card transactions accurately.
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• Patrol trains, manage busy conditions, and assist with customer queries.
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• Support passengers with disabilities, including using a portable ramp (up to 15kg) when required.
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\n What We're Looking For\n
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• A people person who thrives on delivering exceptional customer service.
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• Confidence to handle challenges and resolve conflicts positively.
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• Strong communication skills and the ability to work independently.
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• Cash handling and customer-facing experience is desirable-but full training provided.
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\n What's In It For You\n
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• Competitive salary and benefits package.
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• Final Salary Pension Scheme.
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• Free and discounted rail travel for you and your family.
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• Generous holiday allowance.
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• 3% commission on ticket sales.
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• Access to Hapi benefits for lifestyle and wellbeing perks.
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\n Selection Process\n
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• Microsoft Teams interview + final interview.
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• Medical questionnaire, references, and Disclosure Scotland clearance.
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• Six-month probation period.
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Ready to start your journey with us? Apply today and help us keep people moving!

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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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