Operational Support Officer

Administrator - Rugeley (WS15 2FX)Location: Fully onsiteHours: Monday to Friday, 9:00 AM - 5:00 PM (37 hours per week)Pay Rate: £12.86 to £13.25 per hour in the thirteenth working weekDuration: Six months (possibility of extension)Are you an organised, detail-oriented professional with excellent communication skills? We're looking for an Operational Support Officer to join a busy Public Sector team based in Rugeley (WS15 2FX) .Key ResponsibilitiesCreating, updating, and maintaining records using internal systems and Microsoft ExcelCommunicating with customers by telephone, email, post, and occasionally face-to-faceReviewing information from various sources and making informed, evidence-based decisionsPreparing, printing, and dispatching court orders and official documentationSupporting the wider team with administrative tasks as requiredSome financial tasks will be requiredWhat We're Looking ForExcellent communication skills, both written and verbalStrong customer service experience and confidence handling challenging conversationsGood working knowledge of Microsoft Word, Excel, Outlook, and TeamsHigh level of accuracy and attention to detailAbility to prioritise workload and meet deadlinesStrong organisational skills and a proactive attitudeAbility to work independently and as part of a teamRequirementsStandard DBS check and three years of employment referencesIf you're ready for a rewarding challenge and meet the criteria above, apply online today.Please note: Due to high application volumes, only shortlisted candidates will be contacted.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.TPBN1_UKTJ