Human Resources Benefits Specialist

Job Description

We are seeking a Benefits Specialist to join our dynamic team. The ideal candidate will have strong experience in benefits administration, compliance, and employee support and a proven ability to manage routine benefits operations accurately while ensuring adherence to policies and regulations.

Responsibilities:

Verify calculations of periodic premium and administrative statements for group insurance policies and process vendor invoices for payment, including spreadsheet preparation for accounting.

Answer routine employee benefits questions and coordinate escalations with subject matter experts as needed.

Handle routine department mailings. Complete benefit questionnaires and forms. Administer Qualified Medical Child Support Orders and verify employee-submitted documentation.

Facilitate premium payments for employees on leave of absence. Coordinate eligibility and enrollments for retiree medical and retiree life benefits.

Calculate and communicate COBRA subsidies related to layoff, military leave, and employee deaths.

Manage FSA and COBRA error reports, Adoption Assistance administration, filing, and other assigned tasks.

Required Skills & Qualifications:

1–2 years of experience administering employee benefit programs.

High school diploma or GED.

Basic knowledge of HR and benefits, strong mathematical and analytical skills, and attention to detail.

Customer service skills with effective verbal communication.

Ability to identify issues and resolve from established options. Recommend process improvements.

Proficiency with Microsoft Office and experience with payroll, HRIS, and benefits databases.

Proven team collaboration skills and the ability to work independently within function.

Strong organization and time management to meet deadlines while maintaining confidentiality.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.