Restaurant General Manager

Position Summary

We are seeking an experienced and results-driven General Manager to lead all aspects of restaurant operations for a high-volume, casual dining establishment. The General Manager will be responsible for driving sales and profitability, developing high-performing teams, delivering exceptional guest experiences, and ensuring operational excellence. This leader will oversee daily operations while fostering a culture of accountability, teamwork, and continuous improvement.

Key Responsibilities

Operations Leadership

• Direct all day-to-day restaurant operations to ensure efficiency, quality, and consistency.
• Execute company standards related to food quality, service, cleanliness, and hospitality.
• Ensure compliance with all health, safety, sanitation, and regulatory requirements.
• Monitor operational performance and implement improvements as needed.

Financial Management

• Maintain full accountability for Profit & Loss performance.
• Analyze sales, labor, food cost, beverage cost, and controllable expenses.
• Develop action plans to achieve revenue growth and profitability goals.
• Manage budgets, forecasts, inventory controls, and financial reporting.

Team Development

• Recruit, hire, train, coach, and retain top talent.
• Build a strong leadership team through ongoing development and mentoring.
• Conduct performance evaluations and create succession plans.
• Foster a positive and engaging workplace culture that promotes teamwork and accountability.

Guest Experience

• Ensure every guest receives outstanding service and hospitality.
• Respond to guest feedback and resolve concerns promptly and professionally.
• Drive initiatives that improve guest satisfaction, loyalty, and community engagement.

Sales & Community Involvement

• Develop and execute local marketing initiatives to increase traffic and sales.
• Build relationships within the local community to enhance brand awareness.
• Identify opportunities to grow market share and improve competitive positioning.

Qualifications

• 3+ years of successful General Manager experience in a full-service or high-volume restaurant environment.
• Proven track record of P&L management and achieving financial goals.
• Strong leadership, coaching, and team-building skills.
• Experience managing labor, food costs, inventory, and operational budgets.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• ServSafe Certification or the ability to obtain certification preferred.

Preferred Background

• Casual dining or polished casual restaurant experience.
• Experience leading annual sales volumes of $3M+.
• Multi-unit exposure is a plus.
• Demonstrated success in talent development and leadership succession planning.

Compensation & Benefits

• Competitive base salary
• Performance-based bonus opportunities
• Medical, dental, and vision benefits
• Paid vacation and holidays
• Career growth and advancement opportunities
• Ongoing leadership training and development

Ideal Candidate: A hands-on restaurant leader who thrives in a fast-paced environment, understands the drivers of restaurant profitability, excels at developing people, and is passionate about delivering exceptional guest experiences while consistently exceeding business objectives.

Gecko Hospitality, named to Forbes list of America’s Best Recruiting Firms, offers the largest selection of restaurants, catering, grocery store, corporate dining, senior living, healthcare foodservice, K-12 foodservice, and higher education foodservice positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.

With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision-makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.

Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From fast food to fine dining and grocery stores to senior living, Gecko recruits chef and management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.