Account Director
Job Description
What You'll Lead:
Client Relationship & Leadership
Serve as the primary client contact across all active work - the person the client calls when it matters most.
Build and maintain relationships at senior client levels, including quarterly reviews and annual planning conversations.
Translate client business challenges into clear agency direction and action.
Proactively surface opportunities for expanded scope or new business.
Strategy & Briefing
Own strategic direction for your accounts end to end - leveraging AI to develop creative and strategic briefs is a core part of the job, not a shortcut around it.
Lead kick-offs, positioning sessions and campaign strategy conversations.
Apply deep category expertise to shape briefs and recommendations that reflect real competitive and consumer context.
Review and integrate AI outputs into brief development - you're the judgment layer, not just the approver.
Team & Account Leadership
Mentor and develop Brand Builders across the team, raising the bar on strategic thinking and client leadership.
Direct activation team members assigned to your accounts - set priorities, review work, clear blockers.
Own the health of the team model for your accounts and drive organic growth across your full book of business.
Represent your accounts in internal agency reviews and leadership conversations.
Writing & Client Communication
Leverage AI to write external client communications - emails, status notes, meeting recaps, POVs, recommendations - then bring the polish and judgment that make them land.
Develop client-facing presentations, strategy decks and annual reviews.
Own SOWs and scopes in partnership with finance.
Lead creative writing and asset development when the moment calls for it.
Financial Management
Own client forecasting across your full book of business, monthly and annually.
Monitor budget health across every active job and surface overages proactively.
Lead profitability conversations and apply strategic billing judgment.
Approve all estimates before they go to clients.
What You'll Bring to the Party:
7-10 years of account management experience in an agency or corporate marketing environment.
A strategic AI implementor - you don't just use tools like Claude and ChatGPT, you know when to lean on them and when the moment calls for pure human judgment.
A bachelor's degree in Marketing, Communications or a related field-or equivalent experience that proves you've got the chops.
A track record of leading large-scale accounts and mentoring the people who work on them.
Confident, senior-level presentation skills - you can lead a room and a client relationship with equal ease.
Deep budget management expertise and a track record of finding growth.
Industry experience in agriculture, pet care or CPG is a big plus.
We're a team of doers and makers who care about smart strategy and standout work. If you're ready to own the big picture, mentor the next generation of Brand Builders and lead accounts that matter, we want to meet you.
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
