Quality Assurance Support
Job Description
Who we are:
\nFloraCraft Corporation is a family-owned, Michigan-based company and the world's leading manufacturer of foam products for the craft and floral industries. For over 75 years we have been dedicated to making it easy for creators everywhere through our innovative and high-quality products.
\nAt FloraCraft, we pride ourselves on our commitment to excellence, diversity, and sustainability. Our team is the heartbeat of our organization, driving innovation and providing exceptional products to our customers.
\nWe believe in giving back to our community by supporting the arts, education, sports, and other initiatives that make Ludington a wonderful place to live and work. Our mission is to honor our heritage by delivering superior products and services, fostering a fun and inclusive workplace, and contributing positively to our community.
\nJoin us at FloraCraft, where creativity and innovation come to life!
\nWhat you'll do:
\nThis entry-level position enables cross-functional execution by ensuring the accurate, traceable, and timely coordination of quality data and product samples to support operations, quality compliance, and customer delivery.
\nQuality Data Collection & Documentation
\nExecute incoming, in-process, and final inspections in accordance with control plans and defined acceptance criteria
\nOwn the accuracy and timeliness of inspection data, ensuring all results are recorded and entered within required timeframes
\nIdentify and document nonconforming products, ensuring all records are complete, accurate, and traceable
\nEnter and maintain quality data within Plex or designated systems with a high level of accuracy and completeness
\nProvide complete and accurate data to support corrective and preventive action (CAPA) processes, ensuring timely availability to responsible team members
\nProduct Sample & Documentation Management
\nOwn the end-to-end coordination of product samples: collecting, preparing, and shipping, as well as mocking up new samples as required by customer accounts
\nMaintain full accountability for sample flow, ensuring all requests are executed accurately and within required timelines
\nControl and maintain sample inventory across both physical location and Plex, ensuring accuracy, organization, and immediate accessibility
\nEnsure all samples are properly identified, cataloged, and traceable throughout the lifecycle (request - storage - delivery)
\nWeigh and measure products to record in Plex MRP
\nAssist in setting up and maintaining product planogram space
\nCross-Functional Execution
\nDrive alignment between Operations, Quality, Marketing, PD/Sales, and Shipping by ensuring quality data and sample needs are met without delay
\nEnsure required data is readily available to support downstream analysis, reporting, and continuous improvement efforts
\nOwn the accuracy and completeness of production notes and product documentation within Plex, ensuring alignment with PD/Ops and Operations
\nRegularly travel throughout production areas to collect samples, perform inspections, and provide quality support
\nWhat you'll need:
\nHigh school diploma or equivalent required; Associate's degree or coursework in a related field (Business, Quality, Manufacturing, or similar) preferred
\nPrior experience in a manufacturing, quality, or operations environment preferred
\nExperience working within ERP or manufacturing systems (Plex strongly preferred)
\nProficiency in Microsoft Office (Excel, Outlook, Teams); ability to enter, track, and manage data accurately
\nFamiliarity with basic reporting, data tracking, and documentation tools
\nStrong attention to detail with the ability to maintain accuracy across multiple data points, systems, and processes
\nAbility to prioritize and execute work in a fast-paced environment with shifting timelines and competing demands
\nStrong organizational skills with the ability to manage and track multiple requests simultaneously
\nAbility to ensure work is completed with a high level of accuracy, completeness, and timeliness
\nEffective cross-functional coordination skills
\nStrong problem identification skills with the ability to flag issues, inconsistencies, or risks early
\nAbility to follow defined processes while also identifying opportunities for improvement
\nClear written and verbal communication
\nAbility to maintain organization and control of both physical materials (samples) and digital records
\nHigh level of ownership and accountability for assigned responsibilities and outcomes
\nWorking Conditions/Environment:
\nThis position works Monday-Friday, 6:00am-2:30pm. Work may occasionally require weekend and/or evening work. Working conditions are consistent with a typical manufacturing environment, and are usually moderately loud. This position requires frequent walking and movement throughout the facility, along with regular standing, to collect samples and support production operations. This role requires onsite work to support collaboration, ensure access to necessary resources, and effectively meet job responsibilities.
\nWhy Join Us?
\nCompetitive wages
\nOpportunity to work with a great culture
\nGreat Benefits - vacation, volunteer time-off, medical, dental, vision, FSA, company-provided life insurance and short-term disability, company sponsored long-term disability, job-related tuition reimbursement, 401(k) and profit sharing.
Requirements: \n\n
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PId1752c265bf5-3835
