Assistant Project Coordinator
Job Description
Quality Assurance & Quality Control (QA/QC) Specialist
Position Summary
The Quality Assurance & Quality Control (QA/QC) Specialist is responsible for ensuring all products consistently meet company quality standards, regulatory requirements, retailer compliance expectations, and customer satisfaction goals. This role oversees both Quality Assurance and Quality Control functions across Consumer Packaged Goods (CPG), Medical Devices, Over-the-Counter (OTC) products, and Cosmetics.
The QA/QC Specialist serves as the primary quality and regulatory resource, partnering with internal teams, suppliers, manufacturers, third-party laboratories, inspection agencies, and retail customers to maintain compliance, improve product quality, and support successful product launches. This position requires a proactive professional with strong knowledge of FDA regulations, GMP, supplier quality management, inspections, auditing, and continuous improvement.
Key Responsibilities
1. Quality Assurance & Regulatory Compliance
Ensure compliance with all applicable local, state, and federal regulations governing Consumer Packaged Goods (CPG), Medical Devices, OTC products, and Cosmetics.
Review and verify product formulations, ingredients, packaging, labeling, and marketing claims for compliance with FDA regulations and applicable industry standards.
Monitor changes to regulatory requirements and implement updates to quality systems, procedures, and documentation.
Support FDA product registrations, regulatory submissions, retailer compliance requests, and customer audits.
Coordinate third-party laboratory testing and evaluate test reports to ensure compliance with product specifications and regulatory requirements.
Develop, maintain, and continuously improve Quality Management System (QMS) documentation, policies, procedures, and work instructions.
Lead investigations into quality issues and implement effective Corrective and Preventive Actions (CAPA).
Train employees on quality standards, regulatory requirements, inspection procedures, and documentation best practices.
2. Quality Control & Supplier Quality Management
Conduct supplier qualification, onboarding, and ongoing supplier performance evaluations.
Coordinate and oversee supplier GMP audits, social compliance audits, and quality assessments.
Review inspection reports from manufacturing partners, internal quality teams, and third-party inspection agencies.
Coordinate pre-production, in-process, and final product inspections to verify compliance with quality standards and specifications.
Evaluate product samples for functionality, safety, workmanship, packaging, labeling accuracy, and overall product quality.
Collaborate with suppliers and manufacturers to resolve quality issues and implement continuous improvement initiatives.
Manage relationships with third-party inspection agencies and laboratory service providers.
3. Product Quality & Continuous Improvement
Support new product development and product launch activities by establishing quality requirements and compliance expectations.
Collaborate with Product Development, Operations, Purchasing, Sales, Customer Service, Suppliers, Manufacturers, and third-party laboratories to ensure successful product launches.
Investigate customer complaints related to product quality, packaging, defects, safety, and performance.
Perform root cause analysis and implement Corrective and Preventive Actions (CAPA) to prevent recurring issues.
Analyze inspection results, audit findings, supplier performance, and customer feedback to identify trends and drive continuous improvement.
Recommend and implement process improvements that enhance product quality, supplier performance, and customer satisfaction.
4. Documentation, Audits & Project Management
Prepare, review, and maintain regulatory and quality documentation for private-label and controlled-brand products.
Maintain organized records of supplier qualifications, audit reports, inspection reports, laboratory testing, CAPA records, complaint investigations, and regulatory submissions.
Ensure documentation is accurate, complete, and audit-ready.
Manage quality and compliance timelines for new product launches and ongoing product programs.
Identify project risks and implement proactive solutions to prevent delays or compliance issues.
Provide regular quality metrics, compliance updates, and project status reports to leadership and cross-functional teams.
Qualifications
Education
Bachelor's degree in Quality Assurance, Regulatory Affairs, Engineering, Manufacturing, Supply Chain, Life Sciences, or a related field.
Experience
Minimum of 2-3 years of experience in Quality Assurance, Quality Control, Regulatory Compliance, Supplier Quality, or Quality Systems.
Experience within Consumer Packaged Goods (CPG), Medical Devices, Cosmetics, OTC Products, Pharmaceuticals, Nutraceuticals, or other regulated manufacturing environments.
Experience working with suppliers, manufacturers, third-party laboratories, and inspection agencies.
Technical Skills
Strong knowledge of FDA regulations and regulatory compliance.
Working knowledge of Good Manufacturing Practices (GMP).
Experience with Quality Management Systems (ISO 9001 and/or ISO 13485).
Knowledge of CAPA, root cause analysis, supplier quality management, and auditing standards.
Experience with laboratory testing programs and product quality evaluations.
Familiarity with retailer compliance requirements and private-label product programs.
Proficiency in Microsoft Office Suite.
Experience with project management or quality management software (e.g., Monday.com) is preferred.
Preferred Certifications
Certified Quality Engineer (CQE)
Certified Quality Auditor (CQA)
Regulatory Affairs Certification (RAC)
Lead Auditor Certification (ISO 9001 or ISO 13485) is a plus.
Core Competencies
Regulatory Compliance
Quality Assurance & Quality Control
FDA Regulations
GMP & Quality Management Systems
ISO 9001 / ISO 13485
Supplier Quality Management
Supplier Auditing
Product Inspection
Laboratory Testing
CAPA & Root Cause Analysis
Documentation Management
Project Management
Continuous Improvement
Cross-functional Collaboration
Strong Analytical and Problem-Solving Skills
Excellent Written and Verbal Communication
High Attention to Detail
Preferred Industry Experience
Consumer Packaged Goods (CPG)
Medical Device Manufacturing
Cosmetics & Personal Care
OTC Pharmaceuticals
Nutraceuticals
Pharmaceutical Manufacturing
FDA-Regulated Manufacturing
Contract Manufacturing Organizations (CMOs)
Why Join Us
Join a collaborative and quality-focused team where you'll play a critical role in ensuring product safety, regulatory compliance, and customer satisfaction. This position offers the opportunity to work cross-functionally with internal teams, suppliers, manufacturers, laboratories, and retail partners while driving continuous improvement and contributing directly to the success of our products and business.
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
