Head of Websites Product

Overview Connecting clients to markets – and talent to opportunityWith 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: StoneX is looking for a high performing Head of Product, Websites to lead and elevate our global online presence. This pivotal role encompasses strategic oversight of our global sites (UK, EU, APAC, Middle East, North America, LATAM), product features, and their alignment with business demands. The Head of Websites will provide direct leadership and mentorship to a team of product managers, taking complete ownership of the product lifecycle from ideation to launch and ongoing maintenance. This is a key role within the Global Marketing team, representing the company vision through daily product execution. While the core accountability is with managing the current and future CMS / Website product roadmap, the remit extends into other digital capabilities: delivering and scaling ecommerce capabilities, Mobile app integrations, external APIs, data integration to support personalised digital experiences, marketing services automation, and much more. Collaborating across team, the successful candidate will encourage a healthy dialogue on our current technologies and methodologies. The Head of Product’s leadership will be instrumental in ensuring that our product is effectively aligned to business goals. Primary duties will include: Rebuilding our multi-lingual websites on a new CMSRegional rollout of branding changesDesign and implementation of a global ecommerce capability, including platform selection (e.g. Shopify or equivalent)Product strategy and roadmapWork with business and technology stakeholders to define a roadmap of product initiatives and enhancements, creating a clear roadmap that meets business goals, including ecommerce/transactional capability, conversion performance and monetization outcomesCommunicate the roadmap and work with Product Managers one the execution approachBe the leading voice on digital best practices, latest marketing technology solutions, and ecommerce platform capabilities/architecture (e.g. Shopify/headless commerce), ensuring scalable, compliant implementationWork closely with Product Managers and development teams to prioritize and deliver additional website functionalitiesDrive initiatives to enhance website functionality, such as rebuilding multi-lingual sites, regional branding rollouts, marketing technology integrations, and delivery/optimization of ecommerce functionality (platform integration, checkout/payment enablement, analytics, and CRO)Closely work with development teams to guide decision on proposed technical solutions, keeping in mind both client impact and internal operational impactContribute to documentation, guidelines, technical specification and deliver training when requiredCreate solutions which meet the legal and compliance requirements towards a Financial Services providerTeam leadership and managementOffer strong leadership to the product team, setting clear goals and fostering a collaborative environmentMentor and develop product managers, providing guidance on best practices observing their professional growthFoster a culture of continuous improvement, encouraging innovative thinking and constructive feedback among team membersLead by example, demonstrating effective communication, problem-solving, and decision-making skillsCollaborate closely with the UI and UX team to ensure the creation of intuitive, user-friendly interfaces that align with product goals, including high-performing conversion and checkout journeysEstablish and maintain cross-functional relationships, facilitating seamless coordination between product, design, development, and other teams to achieve shared objectivesMarTech & PersonalizationCollaborate with the Head of Digital Experience to transition to a new Personalization & CRO tool that would support rapid testing of hypotheses across our sitesWork closely with the Data Analytics team on the CDP integration that would support advanced website personalizationLiaise with business stakeholders, external partners and development teams to drive automation initiatives: content reusage across website and CVM journeys, creative assets storage and maintenance etc.Regulatory RequirementsMaintain a high level of conduct, ethical standards and values.Adhere to and proactively enhance the firm’s compliance with applicable laws, regulations and codes of conduct in all jurisdictions in which the firm conducts business and which have an impact on its business.Work to identify risks and enhance control across the business.Ensuring all project files are updated at all times on the network drive. Qualifications To land this role you will need:Extensive experience managing products from start to finish for at least 5 yearsExperience integrating and operating ecommerce platforms such as Shopify / Shopify Plus (or equivalent headless solutions), including platform selection, implementation and optimizationProven success in leading high performing teams and coaching Product Owners/Managers of different experience levelsProven success in working with different stakeholders groups and balancing between short term and long term business goalsStrong ability to plan and achieve clear product goals, showing a history of successful resultsGood at analyzing data and making smart business decisions to prioritize effectivelySkilled in using Content Management systems, especially familiar with Sitecore, AEM, Contentful, Kontent.ai or similarExperience working in an Agile/Scrum development processEffective communication and stakeholder management skillsA low-ego and open-minded driver of business who cares deeply about their people. A natural problem solverIntellectually curious, player coach with a drive towards the end userWorking environment: Hybrid – working from the office 4 days per week.#LI-Hybrid #LI-MA1Job SummaryCategory (Portal Searching): MarketingPosition Type (Portal Searching): Experienced Professional