Admin Assistant

Admin AssistantSalary: £14.00 per hourHours: 40 hours per weekLocation: Oake Meadows Care Home, 33 Wyvern Road, Taunton, TA1 4RAAbout the Role as the Admin AssistantWe are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.As the Admin Assistant, you will provide a professional and friendly meet and greet service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home management team with administrative activities which focus on providing excellent customer service throughout the Home.Responsibilities:Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.Ensure the reception area and areas around the home are well maintained and welcoming.Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.Support the Admin Manager with their duties and cover when they are on annual leave.Education, Skills and ExperienceWe are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.Educated to GCSE level or higherExperienced in working in an admin/reception capacityExperienced in working in a commercial mindsetAble to maintain professional composure at all timeAction orientated with a passion for working in an effective and timely mannerBenefitsComprehensive induction programmeOngoing training and developmentWorkplace pensionElligible for Blue Light CardFree DBSFree UniformTPBN1_UKTJ