Brand Engagement Executive

Milton Keynes | Full-Time | Immediate Start Available

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Earnings: OTE £26,000+ based on performance

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Turn Conversations Into Brand Experiences.

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Some people are naturally good at connecting with others. They can start a conversation, understand what someone needs, explain an idea clearly, and leave a positive impression.

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At Relay Direct, we're looking for those people. As a Brand Engagement Executive, you'll become part of the customer-facing side of campaigns for established UK brands, helping them connect with new audiences through genuine, face-to-face interaction.

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Where You'll Work

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Forget spending every day behind the same desk.

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Our campaigns operate across different customer environments, including:

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🏠 Residential Campaigns

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Connecting brands directly with customers within local communities.

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🎪 Events & Promotions

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Engaging audiences at promotional events, shopping centres, and other live locations.

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🤝 B2B Campaigns

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Introducing products and services to business customers and building professional relationships.

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Each environment requires a slightly different approach — giving you the opportunity to strengthen your confidence, adaptability, and communication skills.

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Your Impact

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You'll be responsible for creating the human connection between our partner brands and their potential customers.

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That means starting conversations, understanding customer needs, communicating campaign messages, answering questions, creating positive experiences, and helping turn customer interest into measurable results.

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You'll also provide valuable feedback from the field, helping the wider team understand how customers are responding to each campaign.

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What Matters to Us

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Your previous job title matters less than how you work with people.

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We're looking for someone who brings:

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Confidence — you're comfortable starting conversations.

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Personality — you can build genuine rapport with different people.

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Professionalism — you understand that you're representing another company's brand.

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Adaptability — you can adjust your communication depending on the customer and environment.

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Ambition — you're interested in developing beyond your starting position.

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Experience in customer service, retail, hospitality, promotions, events, or sales can be helpful, but it's not essential.

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Learn While You Do

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• From your first weeks, you'll receive hands on training and regular coaching while gaining real campaign experience.
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• Recognition, incentives, development opportunities, and potential travel opportunities are available to individuals who consistently perform and demonstrate the ability to take on greater responsibility.
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Could This Be You?

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If you'd rather build your career by meeting people, gaining practical experience, and developing real-world skills than sitting behind a desk all day, we'd be interested in meeting you.

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18+ | Full UK work eligibility required | On-site position

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Apply now for immediate consideration. Shortlisted candidates will be contacted to arrange an introductory Zoom interview.