Planner Scheduler

Location: Croydon Salary: £17.84 per hour Hours: Monday to Friday, 8:00am – 5:00pm Contract: Full-time Working Arrangement: Office-based Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Croydon. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales. Role and Responsibilites * Scheduling and coordinating repairs and maintenance works for a team of operatives. * Managing daily diaries and allocating jobs efficiently. * Liaising with operatives, residents, contractors and internal teams. * Booking appointments with residents and ensuring works are scheduled within agreed timescales. * Monitoring outstanding jobs and following up on delays or issues. * Updating internal systems with accurate job and appointment information. * Prioritising urgent and time-sensitive repairs. * Supporting the Disrepair Team with the day-to-day coordination of works. * Dealing with resident queries professionally and efficiently. * Ensuring appointments and repair information are accurately recorded. Requirements The successful candidate will ideally have: * Previous experience working as a Planner, Scheduler or Repairs Coordinator. * Experience within social housing, housing repairs, maintenance or disrepair. * Strong organisational and time-management skills. * Excellent communication skills, both written and verbal. * The ability to work in a fast-paced, high-volume environment. * Good IT and administration skills, with the ability to update multiple systems accurately. * A proactive approach and the ability to prioritise competing workloads. * Experience coordinating trades/operatives would be highly advantageous