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Posted 12 August, 2026

UK - Client Director

Incubeta
London, ENG, GB Full Time

Job Description

The RoleWe’re looking for a Client Director to join our growing Digital Media Activation team, where you’ll act as a strategic partner to a portfolio of clients and lead the delivery of integrated digital marketing solutions. This role is focused on building strong client relationships, driving commercial growth and ensuring exceptional performance across Incubeta’s media, measurement, creative, data and technology capabilities.At Incubeta, we’re driven by results, innovation and curiosity. You’ll have the opportunity to shape client strategy, influence business outcomes and lead high-performing teams while helping clients unlock growth opportunities and maximise value from their digital marketing investments.You’ll work closely with specialists across multiple disciplines, giving you exposure to the full digital marketing ecosystem and the opportunity to make a visible impact across a broad range of brands and industries.What You’ll Be DoingDeveloping integrated, data-driven strategies aligned with client business objectives and Incubeta’s broader value propositionDefining clear KPIs, measurement frameworks and testing plans to drive continuous improvement and deliver measurable resultsEmbedding a culture of testing and innovation to optimise performance and uncover new opportunitiesActing as a trusted advisor to clients, providing strategic guidance and proactively addressing business challengesBuilding and maintaining strong relationships with key stakeholders and becoming the primary point of contact for your clientsDeveloping a deep understanding of client businesses, industries, audiences and marketing objectivesMonitoring account performance and confidently communicating insights, recommendations and resultsWorking closely with internal teams across media, creative, data and measurement to deliver integrated solutionsOverseeing project management across accounts to ensure work is delivered on time and to the highest quality standardsIdentifying opportunities to expand client activity, grow revenue and strengthen long-term partnershipsSupporting new business pitches and contributing expertise to winning growth opportunitiesBuilding your professional network through events, content creation and industry engagementLeading, mentoring and developing team members to foster a culture of excellence and continuous growthProviding clear feedback and conducting performance reviews to support individual developmentWhat We're Looking ForProven experience managing senior client relationships within a digital marketing or media environmentStrong understanding of Paid Media and the role it plays within integrated marketing strategiesExperience developing strategic recommendations that deliver measurable business outcomesStrong commercial acumen with experience identifying growth opportunities and managing client conversationsExcellent communication and presentation skills with confidence engaging senior stakeholdersStrong project management and organisational skills across multiple workstreamsExperience leading, mentoring and developing teamsA proactive and collaborative approach with a passion for delivering exceptional client experiencesA genuine passion for digital marketing and staying ahead of industry developmentsOur PackageSalaryIncubeta pays industry benchmark salaries, reviewed regularly as you progress along your career path. We also offer additional performance-related bonuses, making our total compensation highly competitive.BenefitsWe offer a credit-based benefits package, allowing you to choose from a wide range of options including healthcare, additional pension contributions, gym memberships and more.PoliciesOur policies are forward-thinking and industry-leading, playing a key role in shaping our outstanding culture.Learning and DevelopmentYou’ll be supported by our in-house Learning & Development team throughout your onboarding and beyond. As a minimum, you’ll have a forward-looking development review every six months to discuss your career goals, with dedicated support to help you achieve them.What to Do NextIf you like what you’ve read, hit the Apply button — we look forward to receiving your application.Our Unique Hiring ProcessWe are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.If shortlisted, you’ll be invited to the next stage, which typically includes two or three interviews.We love giving feedback and will keep you well informed throughout the application process.Full-Time