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Posted 12 August, 2026

IFA Administrator

Brook Street
Cardiff, WLS, GB Full Time

Job Description

We are working with a well-established and highly regarded financial planning firm seeking a Financial Services Administrator to join their growing team.

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This is an excellent opportunity for someone with experience in financial services administration to play a key role supporting Financial Advisers and Paraplanners, contributing to the delivery of high-quality, client-focused financial advice.

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Key Responsibilities

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  • Maintain and update client records accurately on back-office systems
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  • Handle incoming and outgoing information requests efficiently
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  • Prepare and submit applications across life, investment, and pension products
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  • Record new business and monitor applications through to completion
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  • Manage annual review schedules, ensuring all client reviews are completed on time
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  • Support with periodic investment portfolio rebalancing
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  • Liaise professionally with clients, providers, and internal colleagues
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Requirements

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  • Minimum 1 year’s experience in a financial services / IFA administration role
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  • Strong understanding of financial services processes and back-office systems (experience with IRESS XPLAN highly desirable)
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  • Excellent communication and organisational skills
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  • Working towards or already holding financial services qualifications (desirable)
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  • Minimum GCSEs (or equivalent) in Maths and English
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  • High attention to detail and ability to manage multiple tasks
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Benefits

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  • 25 days holiday plus bank holidays
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  • Company pension scheme
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  • Death in service life insurance
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  • Optional private healthcare scheme
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  • Flexible working hours within a core working system
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  • Opportunity to develop within a supportive and experienced team
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Apply now, or contact Luke at Brook Street Cardiff

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