Endpoint Engineer - Norwich, UK

Role: Endpoint EngineerType: Contract (3 Months)Location: Norwich, UKWorking Model: OnsiteWorking Hours: 37.5 hrs per week (Monday to Friday)

We are looking for a highly customer-focused Endpoint Engineer to provide exceptional 2nd-line support for our clinical and corporate teams in Norwich.

What You'll Do

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• Provide 2nd-line remote and on-site support for hardware, software, and peripherals.
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• Build, configure, and deploy workstations and laptops for technology refreshes.
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• Support and manage Active Directory, Windows 11, Office 365, Citrix, and Sophos.
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• Log, track, and resolve incidents within strict SLAs via the IT Service Desk.
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What You Bring

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• Proven experience in 2nd-line IT desktop/hardware support.
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• Strong technical knowledge of Windows 11, M365, and Active Directory.
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• Excellent communication skills with the ability to translate IT jargon for non-technical users.
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• A relevant IT degree, Microsoft Certification, or ITIL Foundation knowledge (highly desirable).
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This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.