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Posted 12 August, 2026

Claims Specialist - Insurance

Pertemps
Bristol, ENG, GB Full Time

Job Description

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Claims Specialist - Insurance
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\n Central Bristol | Hybrid Working (3 days office, 2 days home)\n
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\n £26,000 + Bonus up to 20% + Excellent Benefits\n
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\n Full Time | 35 Hours per Week | Monday to Friday\n
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Join a Leading Insurance Team\n
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\n Are you an experienced Claims Handler, Claims Assessor, or Insurance Professional looking for your next challenge?\n
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\n We're recruiting for a Claims Specialist to join a successful and well-established insurance business in Bristol. Working within a supportive team environment, you'll manage claims from start to finish, ensuring customers receive a fair, efficient, and professional service throughout their journey.\n
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\n This is an excellent opportunity for someone with insurance claims experience who enjoys problem-solving, decision-making, and delivering outstanding customer outcomes.\n
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The Role\n
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\n As a Claims Specialist, you'll be responsible for managing a varied caseload of insurance claims from initial notification through to final settlement.\n
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\n Key responsibilities include:\n
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  • Managing claims throughout the full lifecycle

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  • Reviewing information and assessing claims against policy terms and guidelines

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  • Making fair and accurate decisions while maintaining regulatory compliance

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  • Keeping customers informed throughout the claims process

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  • Liaising with third parties and relevant professionals when required

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  • Investigating and resolving customer queries and complaints

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  • Maintaining accurate case records and documentation

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  • Ensuring compliance with FCA regulations and data protection requirements

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About You\n
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\n We're interested in hearing from candidates with:\n
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  • Previous experience in a Claims Handler, Claims Assessor, Claims Specialist or similar insurance claims role

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  • A strong understanding of insurance claims processes and procedures

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  • Excellent attention to detail and analytical skills

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  • Strong written and verbal communication skills

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  • The ability to manage competing priorities effectively

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  • A positive, customer-focused approach

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  • Confidence making decisions and working independently

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What's in It for You?\n
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  • Hybrid working (3 days office / 2 days home)
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  • Up to 20% discretionary bonus
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  • 25 days holiday plus Bank Holidays
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  • Additional birthday leave
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  • Contributory pension scheme (up to 12%)
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  • Private medical insurance after probation
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  • Retail, fitness and lifestyle discounts
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  • Regular social events and team activities
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  • Modern Bristol office with excellent transport links
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\n Please click on apply or call Lucy at the Pertemps Bristol branch. \n