Mobile Corporate Receptionist

Mobile Corporate Receptionist

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Contract: Government

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Location: London, E14 4PU

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Hours of work: 25 | Monday - Friday, typically between 13:00 - 18:00

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Contract Type: Permanent

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We are seeking a personable, confident and professional individual to fill the role of Corporate Receptionist within a busy and vibrant corporate environment.

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As the first point of contact for all visitors and staff, you will demonstrate an exceptional level of customer service, awareness, and a passion for delivering a welcoming and courteous reception experience.

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Job Description

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We are looking for someone who can consistently maintain high front-of-house standards while supporting the smooth day-to-day running of reception operations.

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You will represent the organisation with professionalism, ensuring all interactions are handled calmly, efficiently and in line with company procedures.

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Key Responsibilities

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• Provide a professional meet and greet service for visitors and employees, ensuring a positive first impression
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• Manage visitor sign-in/sign-out processes and issue passes in line with SOPs
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• Communicate fire and safety procedures clearly to all visitors upon arrival
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• Maintain high front-of-house standards and ensure reception areas remain presentable at all times
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• Handle incoming calls and emails in line with contract SLAs and provide accurate information
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• Operate the switchboard in a warm, confident and professional manner
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• Manage meeting room bookings, set-ups and ensure rooms are clean and prepared to standard
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• Monitor reception for security risks, reporting suspicious activity and supporting evacuation procedures when required
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Professional and Personal Competencies/Qualifications

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• A background in the hotel or hospitality industry is preferred
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• The ability to work independently while remaining focused, motivated, and proactive
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• The ability to use initiative and exercise sound judgement when dealing with day-to-day responsibilities
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• An efficient, professional, and courteous manner
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• The ability to work effectively under pressure and manage challenging situations in a calm and professional manner
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• Experience of delivering reception services within a busy corporate environment
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• The ability to manage and respond to enquiries and messages from visitors and staff members in a timely, efficient, friendly, and helpful manner
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• A commitment to maintaining high standards of service while embracing change and identifying opportunities for continuous improvement
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The Company

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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

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We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

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#aplacetobeyou,

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#facilitiesmanagement

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ISS is proud to be a diverse and inclusive employer.

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ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

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We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

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We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

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Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]