Admin Officer

Admin Officer - HMCTS Kings LynnHours: 37 hours per weekSchedule: Monday to Friday, 9:00am - 5:00pmPay Rate: £12.86 per hourLocation: Kings LynnContract Type: Temporary (with possibility of extension)We are recruiting on behalf of our public sector client, HMCTS Kings Lynn , for a full-time Admin Officer to support the effective day-to-day running of court operations.Staff with strong customer service skills are vital to the success of HMCTS. This role involves regular contact with members of the public, many of whom may be in difficult or stressful situations, so empathy, professionalism and clear communication are essential. You'll also liaise closely with court and tribunal staff to ensure cases are processed efficiently and accurately.This is an excellent opportunity to gain public sector experience while contributing to important work within your local community.Key Responsibilities:Preparing, managing and updating case files and court documentationHandling telephone, email and face-to-face enquiries in a professional and empathetic mannerUpdating internal systems and processing sensitive information accuratelySupporting court hearings and daily court operationsDrafting standard correspondence and reportsGeneral administrative duties including data entry, filing and photocopyingWhat We're Looking For:Excellent customer service and communication skillsStrong attention to detail and good organisational abilityConfidence using IT systems and handling data securelyAbility to remain calm and professional when dealing with sensitive situationsPrevious administrative experience is desirable, but not essentialBrook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.TPBN1_UKTJ