Quality & Compliance Lead

Role: Quality & Compliance Lead - RestartSalary: £35,000 - £38,000 Per Annum Based on Qualifications and ExperienceContract type: PermanentWorking hours: Full Time (37.5 hrs pw)Location: Grimsby & ScunthorpeStandguide is an employee-owned organisation, which means our employees have a voice in the business and a shared interest in its long-term success.Alongside a rewarding role where you can make a genuine difference, we offer:33 days paid annual leave, including bank holidays, increasing to 38 days after five full years serviceAn additional paid day off for your birthdayWorkplace pension schemeCompany health plan following successful completion of probationOnline GP accessEmployee Assistance Programme, including counselling and wellbeing supportDeath in service coverWill-planning support and access to a secure digital vaultCycle to Work schemeCompany sick pay, subject to eligibilityA broad range of internal training and continuing professional development opportunitiesAccess to employee-owner benefits, subject to eligibility and qualifying serviceMake a difference through meaningful employmentTo lead and drive quality assurance, compliance, audit readiness and continuous improvement activity across Restart Services and future contracts delivered within the postholders geographical area of responsibility.Operating across the Grimsby and Scunthorpe locations, the role will provide strategic and operational oversight of quality standards and assurance that service delivery is aligned with applicable contractual, Prime Provider and organisational requirements, while promoting a culture of excellence and continuous improvement.The postholder will line manage the Quality Adviser(s), provide operational cover for quality assurance activity where required, and act as a key point of expertise for quality, compliance and governance.About StandguideFor more than three decades, Standguide has supported individuals and employers across the UK. We provide employment, skills and support services that help people overcome barriers, develop their potential and move towards sustainable employment.As an employee-owned organisation, were committed to investing in our people, delivering high-quality services and creating positive outcomes for the communities we support.What youll doAs a Quality & Compliance Lead, youll:Lead quality and compliance activity across Restart provision and future contracts within the postholders area of responsibility.Monitor, support and provide assurance that service delivery is aligned with applicable DWP, Prime Provider, contractual and organisational requirements.Provide visible quality leadership across locations and promote a consistent and standardised approach to quality assurance.Line manage the Quality Adviser(s), including objective setting, supervision, wellbeing support, coaching, development planning and performance/appraisal processes in accordance with company policy.Lead preparation for, and support responses to, PCO, CSS and other Prime Provider and internal compliance reviews.Maintain effective audit-readiness and evidence-management processes.Coordinate corrective action plans, monitor progress and support the effective embedding of agreed actions.Establish routine compliance and assurance checks and provide clear, evidence-based feedback to relevant managers and senior leaders.What youll needWere looking for someone who has:Level 2 qualification or equivalent in English and Maths.Demonstrable experience of quality assurance, compliance monitoring and/or audit within a regulated, contractual or government-funded environment.Experience of analysing quality and performance information and producing clear reports, findings and recommendations.Experience of conducting quality reviews, observations, validation or assurance activities.Experience of identifying quality risks, trends and opportunities for continuous improvement.Competence in Microsoft Office, particularly Excel, and experience using CRM, case-management or similar digital systems for evidence capture and assurance.A full driving licence and access to a vehicle are required. Alternative travel arrangements and reasonable adjustments will be considered where appropriate.Overseas equivalent qualifications will be consideredWe welcome applications from people with relevant lived experience and recognise the valuable insight this can bring to the role.Equality and accessibilityStandguide is an Equal Opportunities Employer and a Disability Confident Leader. Were committed to equality of opportunity and value the diversity of our employees, applicants and customers.Well consider reasonable adjustments throughout the recruitment process. Please contact recruitment @standguide couk if you need the advert or application information in another format or require an adjustment at any stage.All applicants will be assessed fairly against the published criteria for the role.Pre-employment checksAny offer of employment will be subject to satisfactory references, confirmation of the applicants right to work in the UK and an Enhanced DBS check.Having a criminal record will not necessarily prevent you from working with us. Any information disclosed will be considered fairly and individually, taking account of its relevance to the role and the circumstances involved.For a copy of the full job description and person specification, please email recruitment @standguide coukTPBN1_UKTJ