Legal Operations Associate

We are seeking an experienced Legal Operations Professional to join an interim legal team supporting the UK and EMEA business of a leading global consumer brand.

This is a particularly exciting opportunity for someone who enjoys building structure, improving processes and helping legal teams operate more efficiently. You will play a key role in establishing foundational legal operations processes and infrastructure during a period of significant transformation.

The role will work closely with legal and business stakeholders to introduce greater consistency, visibility and efficiency across the legal function.

Location: London

Working Pattern: Hybrid – 2–3 days per week onsite

Contract: September 2026 – December 2026, with potential extension into early 2027

Key Responsibilities

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• Develop and implement processes for legal intake, matter management and request tracking.
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• Establish and improve outside counsel engagement and management processes.
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• Support law firm intake, matter opening and ongoing matter tracking.
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• Develop processes for legal invoice management and payment workflows.
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• Support the creation and improvement of contracting and legal support workflows.
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• Help develop standardised templates, playbooks and process documentation.
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• Establish reporting and analytics to provide greater visibility of legal activity and workload.
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• Capture and analyse data around legal requests, matter types, workload and process efficiency.
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• Identify opportunities to streamline and improve how legal services are delivered to the business.
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• Work with legal and business stakeholders to introduce practical, user-friendly processes and self-service resources.
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About You

We are looking for someone with strong Legal Operations, Legal Project Management or legal function transformation experience.

You will ideally have:

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• Experience working within a legal team, legal operations function or professional services environment.
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• Practical experience implementing or improving legal processes and workflows.
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• Experience with matter management, outside counsel management, legal intake or legal spend processes.
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• Strong organisational and project management skills.
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• Experience developing reporting, metrics and dashboards to improve visibility across a legal function.
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• Excellent stakeholder management and communication skills.
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• A proactive, hands-on approach and the ability to work independently.
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• The ability to operate effectively in a fast-moving environment and build relationships quickly.
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