Customer Service Consultant

Trainee Customer Service Consultant?? Ringwood, Hampshire & hybrid?? £26,624 per annum (£12.80 per hour)?? On-Target Bonus: Up to £2,400 per year?? Full Training Provided?? Career Development OpportunitiesLooking for a role where every conversation matters?We're looking for enthusiastic, empathetic and customer-focused individuals to join our growing team as Trainee Customer Service Consultants .You'll have the opportunity to support customers and supporters across a variety of well-known brands and campaigns, helping people through meaningful interactions every day.What You'll Be Doing? Handling customer enquiries via phone, email, live chat and other digital channels? Providing professional, friendly and empathetic support? Resolving customer queries and finding the best solutions? Maintaining excellent service quality and customer satisfaction? Working towards individual and team performance targets? Using multiple systems to accurately manage customer interactions? Supporting outbound customer contact campaigns when required? Adhering to GDPR and company compliance standards at all timesWhat We're Looking ForWe're keen to hear from people who are:Excellent communicators, both written and verbalNaturally empathetic and customer-focusedPositive problem-solvers who enjoy helping othersComfortable using multiple systems and Microsoft Office applicationsMotivated by achieving targets and delivering great resultsDetail-oriented with strong grammar and written communication skillsAdaptable and confident interacting with a wide range of customers and supportersWhat's In It For You?? Comprehensive paid training? Ongoing coaching and support? Performance-related bonus opportunities? Friendly and supportive team environment? Career progression within a global organisation? The chance to make a genuine difference through every customer interaction? Experience working with exciting and meaningful client campaigns?? Ready to Start Your Next Career Move?If you're passionate about helping people, thrive in a customer-focused environment and are looking for a company that will invest in your development, we'd love to hear from you.Apply today and start your customer service career in Ringwood! ??Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ