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Posted 12 August, 2026

D365 Engineer

DGH Recruitment
Bolton, ENG, GB Full Time

Job Description

D365 Engineer - Permanent - Manchester (Hybrid) - Competitive Salary\n
\nA fantastic opportunity has arisen for a D365 Engineer to join a global law firm based in Manchester.\n
\nThis role will see you take technical ownership of the Microsoft Dynamics 365 platform, leading its architecture, governance, ongoing development, and optimisation across the business.\n
\nKey Responsibilities\n
\nOwn the D365 platform and act as design authority, with a primary focus on Customer Service and CRM.\n
\nDefine and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio.\n
\nManage environment lifecycles and establish best practice across security, integrations, data models and Application Lifecycle Management (ALM).\n
\nOwn the technical roadmap covering upgrades, releases, capacity, licensing and technical debt.\n
\nProvide technical direction to developers, reviewing designs, resolving complex issues and ensuring scalable solutions.\n
\nGovern the effective use of Power Platform and develop Microsoft platform capability across the wider applications team.\n
\nManage D365 delivery partners and engagement with Microsoft, translating platform developments into practical recommendations.\n
\nSupport D365 incident resolution, release readiness and continuous improvement.\n
\nKey Experience\n
\nHands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement.\n
\nWorking knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable.\n
\nStrong understanding of D365 architecture, data and security models, integration patterns and ALM.\n
\nExperience setting technical direction, reviewing designs and supporting developers.\n
\nExperience working with Microsoft delivery partners, with knowledge of platform governance, licensing and security.\n
\nStrong communication skills with the ability to translate technical concepts and trade-offs for non-technical stakeholders.\n
\nMicrosoft certifications such as PL-600, MB-230, MB-210 or equivalent are desirable.\n
\nService Desk/second-line Microsoft platform support experience is desirable.\n
\nExposure to Azure integration services, Microsoft Fabric, Foundry, Copilot or Customer Insights is advantageous.\n
\nLegal or wider professional services experience is desirable.\n
\nD365 Engineer - Permanent - Manchester (Hybrid) - Competitive Salary\n
\nIn accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.\n
\nDGH Recruitment Limited acts as both an Employment Agency and Employment Business\n
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