Head of Digital Patient Pathway Management

Job summaryImperial College Healthcare NHS Trust is seeking an exceptional leader to establish and lead our Digital Patient Pathway Management (DPPM) function, driving the redesign of patient pathways through digital solutions, data and operational transformation. This is a unique opportunity to shape how care is delivered across one of the UK's leading NHS organisations and the North West London Acute Provider Group.Reporting to the Director of Performance and accountable to the Chief Operating Officer, you will lead a high-profile portfolio of programmes focused on improving patient access, enhancing safety and delivering operational efficiency through digitally enabled change.We are look for an individual who is passionate about improving patient outcomes through innovation and technology, who has substantial experience leading large-scale digital, transformation or improvement programmes in the NHS, who understands elective care, patient pathway management and operational performance and who can build strong relationships with senior clinical, operational and digital leaders.Main duties of the jobLead the Trust's Digital Patient Pathway Management function, driving digitally enabled transformation to improve patient access, safety, experience and operational performance.Develop and deliver a portfolio of digital pathway improvement programmes, ensuring projects are aligned to Trust, North West London and national priorities.Work in partnership with senior clinical, operational and digital leaders to redesign patient pathways, implement innovative solutions and realise measurable benefits for patients and staff.Provide strategic leadership for the DPPM team, setting direction, managing performance, developing staff and fostering a culture of innovation, accountability and continuous improvement.Lead programme governance, performance monitoring, risk management and benefits realisation across a complex portfolio of transformation initiatives.Build and maintain effective relationships with a wide range of internal and external stakeholders, including executive leaders, NHS England, North West London partners and supplier organisations.Champion the adoption of digital tools and new ways of working, ensuring clinical and operational teams are supported to embed changes successfully.Translate complex digital, operational and strategic issues into clear recommendations and Board-level reports to support decision-making and organisational change.About usAt Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.DetailsDate posted07 August 2026Pay schemeAgenda for changeBandBand 8dSalary 103,102 to 117,560 a year pa inclusive ContractPermanentWorking pattern Full-time Reference number290-CR-2034Job locationsSt Mary's HospitalPraed StreetLondonW2 1NYUnited KingdomJob descriptionJob responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert. Job description Job responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.Person Specification Education/ qualifications EssentialDegree level or equivalent experience (relevant to role).Postgraduate qualification in relevant area or equivalent experience.Recognised management qualification or equivalent experienceReceived training in programme/project management process methodologyDesirableQualification in Project Management Experience EssentialExperience in a senior management role encompassing either programme or project management and preferably both.Experience of waiting list management, with knowledge of technical, operational and clinical challenges in managing RTT and non-RTT elective patient pathwaysWorking knowledge of NHS elective care standardsProven track record of managing digital change programmes in the NHSProven track record in managing programmes and projects on time and to successful conclusions having delivered at least two large projects to completionDemonstrable experience of working across organisational boundaries and with multiple internal and external stakeholders across organisations Person Specification Education/ qualifications EssentialDegree level or equivalent experience (relevant to role).Postgraduate qualification in relevant area or equivalent experience.Recognised management qualification or equivalent experienceReceived training in programme/project management process methodologyDesirableQualification in Project Management Experience EssentialExperience in a senior management role encompassing either programme or project management and preferably both.Experience of waiting list management, with knowledge of technical, operational and clinical challenges in managing RTT and non-RTT elective patient pathwaysWorking knowledge of NHS elective care standardsProven track record of managing digital change programmes in the NHSProven track record in managing programmes and projects on time and to successful conclusions having delivered at least two large projects to completionDemonstrable experience of working across organisational boundaries and with multiple internal and external stakeholders across organisationsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameImperial College Healthcare NHS TrustAddressSt Mary's HospitalPraed StreetLondonW2 1NYUnited KingdomEmployer's websiteEmployer detailsEmployer nameImperial College Healthcare NHS TrustAddressSt Mary's HospitalPraed StreetLondonW2 1NYUnited KingdomEmployer's website