Technical Program Manager

Who We Are:Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.To learn more about our businesses and products, visit www.galaxy.com.What We Value:We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.Seek Excellence.Be Selective To Be Effective.Be Highly Aligned, Loosely Coupled.Disagree Transparently.Encourage Independent Decision-Making.Build Dream Teams.Who You Are:You are a seasoned, execution-focused Technical Program Manager who thrives in fast-paced environments and brings structure to ambiguity. You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms.You own the operational side of software delivery, including intake, prioritization, tracking, and stakeholder coordination. You ensure work is clearly defined, appropriately scoped, and consistently progressing. You proactively surface blockers, drive follow-ups, and maintain visibility across teams, taking full accountability for outcomes.You have the technical depth to understand how systems connect and where risks emerge. While not hands-on coding, you can engage in architecture discussions, navigate dependencies, and confidently represent technical progress to both engineers and business stakeholders.You are equally comfortable leading complex, multi-team initiatives and diving into execution details—whether refining JIRA boards or delivering concise status updates. You operate with urgency and independence, and can confidently represent globally distributed teams at the executive level.Based in London, you play a key role in bridging teams across New York and India, enabling consistent communication and execution. What You’ll Do:Act as a key execution partner to the India-based Head of Galaxy Retail (G1), supporting multiple engineering teams (20–30 developers across New York and India)Serve as the central point of accountability for execution across Retail Engineering, aligning business priorities with technical deliveryOwn the end-to-end intake process for new workstreams—ensuring requests are captured, clearly defined, scoped, and prioritizedMaintain a real-time view of team resourcing, priorities, and delivery progress, identifying conflicts, risks, and gaps earlyBuild and maintain clear, up-to-date reporting (“single pane of glass”) for leadership and stakeholdersDrive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythmsLead complex, cross-team initiatives with multiple dependencies, ensuring alignment and timely deliveryCoordinate with adjacent teams (infrastructure, security, controls) to manage dependencies and unblock executionProactively identify and resolve blockers, risks, and changes in scope or resourcingDeliver clear, concise updates to senior leadership, including the CTOContribute to improving delivery standards and operational maturity across the Technology organizationEmbrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.What We’re Looking For:7+ years of experience in Technical Program Management, with direct involvement in engineering-led deliveryStrong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zonesProven ability to manage intake, triage requests, and define scope and priorities with technical stakeholdersExperience tracking resource allocation across teams and proactively identifying capacity risks or gapsDemonstrated ability to drive execution—organizing work, following through, and unblocking teamsHighly structured, with strong fluency in delivery tooling (JIRA, dashboards, documentation)Excellent communicator, able to deliver concise updates to senior stakeholders, including the CTOExperience managing large, multi-team initiatives with cross-functional dependenciesAbility to engage deeply with technical systems, architecture, and dependencies without being hands-on codingOperates independently with strong ownership, urgency, and accountabilityBased in London, with the ability to bridge execution across New York and IndiaExperience in digital assets and financial markets, including experience delivering technology initiatives in retail finance environmentsBonus Points:Prior experience as a software engineer or in a hands-on technical role is a strong plusWhat We Offer:Competitive base salary and discretionary bonusHybrid working arrangementsCompany-paid health/dental (Bupa) and protective benefits for employees and their eligible dependents4% company pension contributionFree coaching and counseling sessions through HeadspaceGenerous paid Parental LeaveOpportunities to learn about the Crypto industryFree daily snacks and weekly lunches (London office)Smart, entrepreneurial, and fun colleaguesEmployee Resource Groups*Benefits may vary depending on location.Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [email protected].