Wealth Client Onboarding Specialist

Position Title: Wealth Client Onboarding Specialist\n
Location: Hybrid • Poughkeepsie Mill St Office - Poughkeepsie, NY 12601\n
Salary Range: $55,000.00 - $70,000.00 Hourly\n
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\n Overview Salary Range $55,000.00 - $70,000.00 Hourly Position Type Full Time \n
\n Description \n

Why Join Marshall+Sterling?

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As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.

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Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

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At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

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This role will be based out of Marshall+Sterling's Poughkeepsie Office

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We are seeking a highly organized, detail-oriented Wealth Client Onboarding Specialist for our Wealth Advisors Division to deliver a seamless and professional client onboarding experience. This role is responsible for coordinating all aspects of new client onboarding, facilitating account establishment, and managing account -opening requests for existing clients. The ideal candidate is client -focused, process-driven, and thrives in a fast paced, relationship-oriented environment.

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• Manage the full onboarding process for new clients, ensuring a smooth, accurate, and high-quality client experience.
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• Prepare, review, and process account documentation, advisory agreements, and onboarding paperwork in compliance with firm and regulatory standards.
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• Serve as the primary point of contact for clients during onboarding, providing proactive communication and timely updates.
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• Coordinate account setup, transfers, rollovers, beneficiary updates, and registration changes across custodial and internal systems.
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• Partner closely with advisors, planners, and operations teams to ensure efficient account implementation and ongoing support.
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• Maintain accurate client records and ensure compliance with KYC/AML and firm policies.
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• Track onboarding progress, resolve outstanding items, and identify opportunities to improve operational efficiency and the client experience.
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\n Qualifications \n

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• Bachelor's degree preferred or equivalent professional experience.
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• 2+ years of experience in financial services, client service, operations, or account administration.
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• Knowledge of account opening procedures, ACAT transfers, and custodial platforms. Preferably
  \n LPL Financial.
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• Familiarity with CRM systems and document management platforms. Preferably Black Diamond/Salentica.
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• Strong attention to detail and organizational skills.
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• Excellent verbal and written communication skills.
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• Ability to manage multiple priorities while maintaining accuracy and professionalism .
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• Experience with Microsoft office programs.
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• Experience with Vertafore a plus.
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• Appropriate state insurance licenses and continuing education required.
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• Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.
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Total Rewards Package:

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Compensation: $55,000 - $70,000, based on experience.

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Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!

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Employee Stock Ownership Program

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As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable:

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• Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.
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• Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success.
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• No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
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For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling

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Compensation details: 0 Hourly Wage

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