Pharmacist

Position: Pharmacy Manager

Role Description:

The Pharmacy Manager/ PIC

excellence across all departments including Data Entry, Customer Service, Lab, and Shipping.

This position maintains high-quality pharmaceutical services and regulatory compliance while

implementing standardized procedures to meet pharmacy objectives. The role requires strong

multitasking abilities in a fast-paced environment, with a consistent focus on quality and safety.

This role goes beyond compliance and clinical oversight. The Pharmacist in Charge leads

day-to-day production, drives operational efficiency, and ensures that prescriptions are

compounded, verified, and shipped the same day whenever possible.

As Pharmacy Manager, you are expected to fulfill your responsibilities effectively, ensuring the

smooth operation of the pharmacy. While standard working hours will apply, the nature of this

leadership role may occasionally require your availability beyond standard hours to address

urgent matters, oversee critical operations, or provide support to staff as needed. We trust your

discretion in balancing these responsibilities while maintaining a focus on the advancement of

MedRock's goals.

Key Responsibilities:

Pharmacy Operations

• Oversee and manage all operational aspects of the pharmacy, ensuring all prescripts are

compounded, verified and shipped with same-day turnaround whenever possible.

• Design, implement, and continuously refine workflows that support predictable,

high-throughput operations

• Establish daily and weekly production targets; monitor performance and drive

accountability across departments

• Identify workflow bottlenecks and coordinate real-time adjustments between data entry,

lab, verification, and shipping teamsEnsure staffing levels meet minimum requirements

for opening, closing and meeting KPIs for daily operations.

• Implement and optimize established workflows and procedures through the development

and/or oversight of policies and procedures.

• Deliver patient counseling while maintaining high standards of pharmaceutical care

• Execute and report on operational directives from the Director of Operations

• Manage inventory control systems and optimize stock levels

• Drive operational efficiency while maintaining quality standards

• Partner with leadership to integrate new technology, automation, or SOP improvements

to enhance speed and accuracy

Regulatory Compliance & Quality Control

• Maintain continuous audit readiness; respond promptly to inspections or compliance

inquiriesIdentify and implement quality improvement opportunities

• Lead the Continuous Quality Improvement and PIP initiatives for the pharmacy

• Serve as pharmaceutical subject matter expert for staff and leadership

• Oversee documentation of all clinical procedures

• Maintain current knowledge of pharmaceutical best practices

• Maintain and improve pharmacy operations to meet and exceed accreditation and

regulatory standards (Board of Pharmacy, PCAB, VPP, ...)

Clinical Leadership:

• Drive clinical excellence in compounding and dispensing operations

• Serve as pharmaceutical subject matter expert for staff and leadership

• Oversee documentation of all clinical procedures

• Identify and implement quality improvement opportunities

• Maintain current knowledge of pharmaceutical best practices

Department Supervision:

• Lead and develop pharmacy staff including pharmacists, technicians, and support

personnel to consistently achieve same-day dispensing and shipping goals

• Provide regular feedback, coaching, and training to ensure team members meet

performance and compliance standards

• Create and manage department schedules to optimize workflow

• Monitor and maintain appropriate staffing levels

• Conduct regular performance evaluations and provide developmental feedback that

drives accountability and measured improvement

• Design and implement staff training programs focused on productivity, quality, and

compliance

• Foster a collaborative work environment that promotes excellence

Performance & Reporting:

• Track daily metrics across functions for prescription throughput and shipping turnaround

times

• Report operational performance, errors, and quality indicators to the Director of

Operations

• Collaborate with leadership to set goals, analyze trends, and implement performance

improvement plans

• Ensure all staff understand MedRock's key operational goal: "Same-Day Out" - verified,

filled, and shipped the same day whenever possible

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Key Competencies:

• Strong leadership skills with focus on team motivation and accountability

• Exceptional attention to detail with quality-focused mindset

• Strong verbal and written communication skills

• Demonstrated success in implementing standardized procedures

• Superior customer service orientation

• Deep clinical knowledge of pharmaceutical operations

• Ability to manage multiple priorities effectively

• Excellent organizational and time-management capabilities

Position Details:

Reports To: Director of Operations (Primary), Owner (Dotted Line)

Status: Full Time, Exempt

This job description is intended to outline the general nature and level of work being performed by

employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties

and skills required. Employees may be asked to perform other duties and needed to meet the needs of

the business.

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.