Customer Service Advisor
Job Description
Start Date - 05th October 2026
\nShift Pattern - Part Time Evenings - 20 or 25 hours per week
\n20 Hours per Week - Salary: £13,928.53 per year
\n Plus incentives and bonus opportunities
25 Hours per Week - Salary: £17,410.67 per year
\n Plus incentives and bonus opportunities
With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most.
\nLooking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off.
\nWhats in it for you?
\nCompetitive Salary plus an uncapped monthly commission scheme
\nOnline GP: Access to a private GP 24/7 for you and your immediate family
\nPaid Carers Leave: Market-leading carers leave with up to 2 weeks off
\nFamily Leave: Equalised maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year.
\nHuge Discounts: Save on EE & BT products, including mobile and broadband.
\nCareer Development: Ongoing support to help you grow your skillsand develop
\nSeason Ticket Travel Loan: Funds for your travel to and from work.
\nVolunteering Days: Paid time off to give back to your local community.
\nOptional Private Healthcare and Dental: Protection for you and your family.
\nAre you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE.
\nAt EE, we believeevery interaction should be a positive one.You'llengage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service.
\nTo thrive in this role,you'llneed to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, andbuild relationshipswill be key to your success.You'llbe the friendly voice that customers rely on for support.Wellprovideall thecomprehensive trainingyou needto ensure you can confidently discuss our products and services.
\nWe understand that life is ever-changing. This role offers flexibility,some of the ways we do this is allowing you toschedule your own breaksorbank timeto take off so you can go to those events or appointments.We'recommitted to supporting your successin both your professional and personal life.
\nJoin us fora great teamculture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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