Hvac Supervisor

Extra Recruitment are currently recruiting for a HVAC supervisor for our client based in the Stafford areaDetails of a HVAC Supervisor - Field Based/Hybrid - Full Time - £38,000 plus fixed OT ratesRole of a HVAC Supervisor - To lead and support a team of HVAC/Hygiene technicians to deliver planned and reactive works safely, efficiently and to a high standard - Coordinate with the warehouse team to ensure engineers have the correct equipment and PPE and materials available for scheduled works - Spend regular time on site ensuring work activities are aligned with survey requirements and customer expectations - Ensuring every visit is signed off by the customer - Assist the scheduling manager in advance to maximise productivity and minimise delays - Introduce and maintain effective communication processes including a "call in" escalation procedure for operational issues and barriers to completion - Aim to remove return visits to site and improve completion rates first time - Escalate unresolved issues promptly - Ensure vehicle checks are completed - Lead, motivate, coach and develop individuals - Build and maintain strong customer relationshipsRequirements of a HVAC Supervisor - Previous experience in a team leader/ supervisor or senior engineer position within HVAC, hygiene, ventilation cleaning or related building services sector - Solid understanding of field service operations - Ability to plan workload tools and equipment and manage competing priorities - Comfortable with microsoft office and use of mobile service/app systems - Full UK Driving licence - It is desirable that you have HVAC, ventilation, hygiene or building services qualifications - Health and safety qualifications e.g IOSH - Experience managing RAMS and operational compliance processes - Knowledge and or qualification in TR19A, BESA guidance and associated hygiene standardsBenefits of a HVAC Supervisor - Permanent positionIf you are interested in this role, please apply or call 01922 322 465TPBN1_UKTJ