Posted 14 August, 2026
Infrastructure Support Engineer
Just Recruitment Group Ltd
Exeter, ENG, GB
Full Time
Job Description
The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Engineer for an engineering manufacturer, based in Tiverton, Devon.\n
\nAn experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.\n
\nThis role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT.\n
\nThis is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate.\n
\nIdeally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.\n
\nThe postholder will be supporting modernising every aspect of the IT estate from technology to process. They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement.\n
\nYou will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure. Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy. Ensuring cybersecurity objectives are met along the way.\n
\nYou will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported.\n
\nYou will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required.\n
\nKey requirements / Skills\n
\nEssential\n
\nIT Helpdesk and end user support experience\n
\nMicrosoft 365 Administration\n
\n* User and License\n
\n* SharePoint\n
\n* Exchange\n
\nMicrosoft Cloud Technologies\n
\n* Intune (Autopilot deployments)\n
\n* Entra (apps, security & governance incl. MFA and Conditional access)\n
\nWindows Server (2016-2019)\n
\nServer hardware (servers/storage)\n
\nActive directory,\n
\nHyper-V\n
\nFamiliar with firewall configuration fundamentals.\n
\nExperience of backup methodologies and management.\n
\nDesirable\n
\nNetworking (DNS, DHCP, TCP, IP/ Subnetting and Vlans,\n
\nCyber Essential Certification (process and implementation)\n
\nCloud delivered VoIP systems (Teams Voice)\n
\nSQL Server\n
\nVeeam / Backup technologies in general\n
\nIdeally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.\n
\nDaily duties will include:\n
\n* Undertake project related tasks designed to improve and support the IT estate.\n
\n* Participate in change management activities to ensure services are delivered in a coordinated and supported manner.\n
\n* Assist IT support team with escalations related to IT systems outside their remit. Producing documentation as required to assist with and improve their workflows and those of the wider company.\n
\n* Support end user movement activities (starter / mover / leaver). Incl. device and account provision.\n
\n* Monitor and maintain the infrastructure, undertake regular patch / upgrade activities.\n
\n* Identify areas and processes that can be automated and streamlined.\n
\n* Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area.\n
\nWorking hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance.\n
\nSome travel to UK and European branch sites may be required from time to time.\n
\nDue to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work.\n
\nBenefits\n
\nIn return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.\n
\nFor more information on this position, please contact Just Recruitment Group Ltd on telephone 01376 528660 quoting job reference TB75.\n
\nPlease note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.\n
\n
\nAn experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.\n
\nThis role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT.\n
\nThis is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate.\n
\nIdeally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.\n
\nThe postholder will be supporting modernising every aspect of the IT estate from technology to process. They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement.\n
\nYou will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure. Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy. Ensuring cybersecurity objectives are met along the way.\n
\nYou will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported.\n
\nYou will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required.\n
\nKey requirements / Skills\n
\nEssential\n
\nIT Helpdesk and end user support experience\n
\nMicrosoft 365 Administration\n
\n* User and License\n
\n* SharePoint\n
\n* Exchange\n
\nMicrosoft Cloud Technologies\n
\n* Intune (Autopilot deployments)\n
\n* Entra (apps, security & governance incl. MFA and Conditional access)\n
\nWindows Server (2016-2019)\n
\nServer hardware (servers/storage)\n
\nActive directory,\n
\nHyper-V\n
\nFamiliar with firewall configuration fundamentals.\n
\nExperience of backup methodologies and management.\n
\nDesirable\n
\nNetworking (DNS, DHCP, TCP, IP/ Subnetting and Vlans,\n
\nCyber Essential Certification (process and implementation)\n
\nCloud delivered VoIP systems (Teams Voice)\n
\nSQL Server\n
\nVeeam / Backup technologies in general\n
\nIdeally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.\n
\nDaily duties will include:\n
\n* Undertake project related tasks designed to improve and support the IT estate.\n
\n* Participate in change management activities to ensure services are delivered in a coordinated and supported manner.\n
\n* Assist IT support team with escalations related to IT systems outside their remit. Producing documentation as required to assist with and improve their workflows and those of the wider company.\n
\n* Support end user movement activities (starter / mover / leaver). Incl. device and account provision.\n
\n* Monitor and maintain the infrastructure, undertake regular patch / upgrade activities.\n
\n* Identify areas and processes that can be automated and streamlined.\n
\n* Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area.\n
\nWorking hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance.\n
\nSome travel to UK and European branch sites may be required from time to time.\n
\nDue to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work.\n
\nBenefits\n
\nIn return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.\n
\nFor more information on this position, please contact Just Recruitment Group Ltd on telephone 01376 528660 quoting job reference TB75.\n
\nPlease note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.\n
\n
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