Collections Analyst

PE Global is currently recruiting for a Collections Analyst for a leading multi-national Pharma client based in Swindon. This is an initial 6 months contract position. Pay rate is £13.50ph As a Collections Analyst/Credit Controller, you will manage a dedicated portfolio of customer accounts and take ownership of driving timely cash collections. You’ll ensure customers adhere to agreed payment terms, upload web billing invoices promptly, and resolve queries efficiently to maintain strong financial performance. Duties of the role/Responsibilities • Managing a portfolio of customer accounts • Leading collection activities to secure timely payments • Investigating, resolving, and following up on customer disputes • Building strong relationships with internal stakeholders to accelerate query resolution • Analysing and reconciling customer accounts • Participating in calls with internal teams to address issues and agree solutions • Uploading web billing invoices to customer portals • Supporting ad hoc projects as assigned by the Manager • Ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with the client’s values. • Carry out other reasonable tasks as required by the Line Manager. Education/Experience • Accounts Receivable experience (desirable) • Background in B2B collections • Excellent written and verbal communication skills • Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) • The ability to handle challenging conversations with tact and diplomacy • Strong organisational and analytical capabilities • The ability to multitask and meet deadlines in a fast paced environment Interested candidates should submit an updated CV. Please click the link below to apply. ***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK*** Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert