Claims Specialist - Insurance

Claims Specialist - Insurance Central Bristol | Hybrid Working (3 days office, 2 days home) £26,000 + Bonus up to 20% + Excellent Benefits Full Time | 35 Hours per Week | Monday to Friday Join a Leading Insurance Team Are you an experienced Claims Handler, Claims Assessor, or Insurance Professional looking for your next challenge? We're recruiting for a Claims Specialist to join a successful and well-established insurance business in Bristol. Working within a supportive team environment, you'll manage claims from start to finish, ensuring customers receive a fair, efficient, and professional service throughout their journey. This is an excellent opportunity for someone with insurance claims experience who enjoys problem-solving, decision-making, and delivering outstanding customer outcomes. The Role As a Claims Specialist, you'll be responsible for managing a varied caseload of insurance claims from initial notification through to final settlement. Key responsibilities include: Managing claims throughout the full lifecycle Reviewing information and assessing claims against policy terms and guidelines Making fair and accurate decisions while maintaining regulatory compliance Keeping customers informed throughout the claims process Liaising with third parties and relevant professionals when required Investigating and resolving customer queries and complaints Maintaining accurate case records and documentation Ensuring compliance with FCA regulations and data protection requirements About You We're interested in hearing from candidates with: Previous experience in a Claims Handler, Claims Assessor, Claims Specialist or similar insurance claims role A strong understanding of insurance claims processes and procedures Excellent attention to detail and analytical skills Strong written and verbal communication skills The ability to manage competing priorities effectively A positive, customer-focused approach Confidence making decisions and working independently What's in It for You? Hybrid working (3 days office / 2 days home) Up to 20% discretionary bonus 25 days holiday plus Bank Holidays Additional birthday leave Contributory pension scheme (up to 12%) Private medical insurance after probation Retail, fitness and lifestyle discounts Regular social events and team activities Modern Bristol office with excellent transport links Please click on apply or call Lucy at the Pertemps Bristol branch