Vehicle Damage Assessor

Vehicle Damage Assessor / Controller

Role Overview

You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered.There will be opportunity to develop a long worthwhile career with great benefits.

We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet.

This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.

Key Responsibilities

Damage Assessment & Technical Evaluation

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• Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards
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• Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities
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• Evaluate whether repairs are safe, compliant, and cost-effective
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• Review supplementary damage discovered during disassembly and update repair plans accordingly
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Repair Coordination & Liaison

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• Liaise with third-party body repair facilities to coordinate repairs and timelines
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• Manage communication between repairers, internal teams, and suppliers
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• Monitor repair progress and ensure agreed turnaround times are met
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• Support workflow management by coordinating parts ordering, job progression, and repair sequencing
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Cost Control & Decision Making

Ensure repair decisions are cost-effective and transparent, Balance safe repair practices with business needs, insurer policies, and customer expectations, Review repair estimates and authorisations .

Skills & Experience Required

Essential

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• Experience in vehicle damage assessment, bodyshop, or repair control
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• Strong knowledge of vehicle repair methods and damage assessment
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• Ability to liaise confidently with repairers and suppliers
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• Good organisational and time-management skills
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• Strong attention to detail
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• Full UK driving licence
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Desirable

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• Experience within vehicle rental, fleet, or accident management
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• Knowledge of ADAS systems and modern vehicle technologies
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• Estimating system experience (Audatex / GT Motive / similar)
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• Mechanical knowledge or bodyshop background
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Personal Attributes

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• Proactive and solution-focused
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• Strong communication skills
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• Commercial awareness
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• Team player with independent working ability
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• Calm under pressure
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Salary & Benefits

Competitive salaryBonus Scheme
\n Free Annual MOT
\n Discounted Vehicle Repairs
\n 5% Employee Pension Contribution
\n Friendly Family-Run Working Environment

Job Type

Full-time

Permanent

Monday Friday (with occasional flexibility if required)

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