Senior Media Engineer - 3263

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Senior Media Engineer – Post-Production Support
Location: London – Hybrid
Contract: 12 months
Pay rate: £352 per day PAYE
Working pattern: Full-time, with occasional evening, weekend and out-of-hours support

The Role\n

We are recruiting an experienced Senior Media Engineer to support the post-production and live editorial operations of a leading global entertainment and streaming organisation.
\n This role will sit within a specialist Post Production Services team responsible for supporting advanced editorial environments, media workflows, file-transfer processes and production technology used across film, television and live content.
\n The successful candidate will combine strong post-production knowledge with hands‑on technical troubleshooting, excellent stakeholder support and the ability to remain calm in fast-moving production environments.

Key Responsibilities\n

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• Provide high-quality technical and operational support to production, editorial and post-production users.
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• Troubleshoot issues affecting media workflows, file transfers, editorial tools and post-production services.
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• Monitor automated file transfers, production systems and workflow health through central operational dashboards.
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• Proactively identify and resolve technical issues before they impact productions.
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• Support footage ingest and automated ingest workflows.
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• Provide specialist support for media library, dailies, VFX pulls, conform pulls and review and approval processes.
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• Investigate failed or delayed media transfers and coordinate remediation.
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• Support live editorial and remote production environments.
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• Maintain clear documentation covering incidents, recurring issues, fixes and operational procedures.
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• Collect feedback from production users and identify opportunities to improve tools and workflows.
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• Partner with Product and Engineering teams to prioritise bug fixes, troubleshooting tools and service improvements.
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• Support the testing, deployment and adoption of new production technology.
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• Collaborate with regional Production Technology teams and provide local workflow knowledge and production context.
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• Escalate complex issues appropriately and manage them through to resolution.
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Essential Experience\n

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• At least three years’ experience in post-production support, media engineering, studio or network support, or process management within a post-production vendor.
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• Strong understanding of content creation, on-set production and post-production processes.
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• Experience supporting editorial or media production environments.
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• Knowledge of dailies, media ingest, VFX pulls, conform processes and review and approval workflows.
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• Experience troubleshooting complex media, file‑transfer or production technology issues.
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• Strong stakeholder communication and client‑service skills.
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• Ability to work independently and make decisions in high‑pressure environments.
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• Strong organisational, prioritisation and incident‑management skills.
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• Willingness to support productions outside standard office hours when required.
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Technical Skills\n

Experience with a selection of the following tools and technologies is highly desirable:

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• Avid Media Composer
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• Adobe Premiere Pro
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• FilmLight Baselight
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• Colorfront OSD
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• Autodesk PIX
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• Flow Capture
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• Aspera
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• Remote editorial and PCoIP technologies
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• Live streaming and live editorial workflows
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• Command-line tools
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• APIs and basic API interaction
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Candidates should also have an understanding of:

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• JSON, XML and CSV data formats
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• ALE, EDL, FDL and MHL/ASC‑MHL standards
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• Colour science within editorial and post‑production workflows
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• Local storage, shared storage, SAN and cloud‑storage environments
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• Automated media‑transfer and content‑management workflows
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About You\n

You will be:

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• Calm and solutions‑focused under pressure
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• Proactive in identifying and preventing production issues
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• Comfortable supporting demanding creative and technical stakeholders
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• Able to explain complex technical issues clearly
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• Highly responsive and service‑oriented
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• Adaptable and quick to learn new tools and workflows
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• Comfortable working independently and as part of a global team
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• Available for occasional night, weekend and out‑of‑hours support
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This is an excellent opportunity for a media engineering or post‑production technology specialist to support high‑profile content within a technically advanced global production environment.

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