Retail Sales Assistant

SCOPE OF ROLE:This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.KEY RESPONSIBILITIES:Optimise sales through effective customer experience and selling techniquesFollow store operation processes to minimise risk and costsContinually develop an understanding of the company's culture and products and reflect this in everyday performanceEngage the customer by delivering a first-class customer service - meet and greet the customer and provide assistance where neededPromote the Yours Clothing brandOperate till and handle financial transactionsMerchandise and replenish stock as directedAssist with deliveries and stock handling as directedUndertake cleaning and housekeeping dutiesEnsure compliance with all company proceduresBe aware of store sales performanceBe aware of commercial activity in the store/businessTake responsibility for personal development and actively seek opportunities for improvementDESIRABLE SKILLS AND QUALIFICATIONS:Experience in a customer facing roleExperience of working in women's retail fashionKnowledge and understanding of High Street fashionGCSE Maths and English as a minimumNVQ Level 2 Customer ServiceKEY ATTRIBUTES:Highly motivated and a desire to be the bestProven ability to work well within a team and to use own initiativeProven record of good attendance and flexibilityWarm, friendly and engaging personality with a good sense of humourAn energy and enthusiasm to succeedConfident and articulate when speaking to customersAbility to work hard and smartAbility to adapt to frequent change and a high-pressure environmentOutstanding loyalty and commitment to the businessTPBN1_UKTJ