Hospitality & Client Service Assistant Manager

Hospitality & Client Service Assistant Manager

Contract Caterer - B & I Sector

City of London

Monday to Friday

£40,000 per annum + Excellent Benefits

Our clients are looking for an experienced Hospitality & Client Service Assistant Manager to deliver exceptional hospitality and client service within the London head office of a leading international professional services firm.

This is a highly client-facing senior role, supporting senior clients, partners, executives and VIP visitors across meeting rooms, hospitality areas and events.

This role is ideally suited to an experienced Senior Hospitality Supervisor, Senior Client Host or Assistant Hospitality Manager from a hight-end corporate hospitality operation, 5-star hotel, private members' club .

Key Responsibilities

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• Deliver a warm, polished and highly professional client experience.
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• Anticipate client needs and consistently go above and beyond expectations.
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• Ensure meeting rooms and hospitality areas are presented to an exceptional standard.
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• Build strong relationships with clients and senior stakeholders.
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• Take ownership of requests and resolve issues quickly and professionally.
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• Support the delivery of meetings, hospitality and corporate events.
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• Supervise and support the hospitality team, maintaining consistently high standards.
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You will have:

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• Experience in 5-star hotels, high-end corporate hospitality, private members' clubs environment.
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• Excellent communication and interpersonal skills.
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• Impeccable personal presentation and attention to detail.
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• A natural ability to anticipate client needs and deliver a personalised service.
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• Experience dealing confidently with senior clients, executives & VIPs.
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• Strong supervisory & team management experience.
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• A calm, professional and proactive approach.
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• A genuine passion for delivering outstanding client experiences
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