Posted 15 August, 2026
Sales Specialist
Trusted Resource Solutions
Birmingham, ENG, GB
Full Time
Job Description
Sales Specialist Service Management Specialist (SERVICE NOW)Location:UK-based / HybridSalary: £75,000 OTE £40,000 plus many core benefitsAbout the RoleWe are looking for an experiencedSales Specialistto help drive the continued growth of ourServiceNowand Enterprise Service Management proposition.The role will combinebusiness development, ServiceNow licensing advisory, implementation advisory and sales enablement , supporting both existing customers and new business opportunities.The successful candidate will act as a ServiceNow subject matter expert across the wider sales organisation, helping account teams identify opportunities, qualify and shape requirements, and work alongside pre-sales teams to develop commercially compelling solutions.A key focus of the role will be increasinginternal awareness and adoption of the ServiceNow proposition , while developing a growing pipeline of enterprise and public sector opportunities.The current pipeline has a strong public sector focus, with several significant opportunities already in progress. The successful candidate will play an important role in converting these opportunities while developing a repeatable growth model, particularly within public sector accounts where successful reference customers can generate further opportunities.Key ResponsibilitiesServiceNow Sales & Business DevelopmentIdentify and develop ServiceNow opportunities acrossexisting customer accounts and net-new business .Support the wider sales community onall ServiceNow opportunities , providing specialist knowledge, guidance and commercial input.Build and maintain a qualified pipeline of ServiceNow and Enterprise Service Management opportunities.Develop relationships with senior stakeholders across enterprise and public sector organisations.Licensing & Implementation AdvisoryProvideServiceNow licensing advisoryto customers and internal sales teams.Advise customers on licensing requirements, platform capabilities and potential optimisation opportunities.Provide implementation advisory, helping customers understand the requirements, approach, benefits and potential outcomes ofServiceNowprogrammes.Internal Sales Enablement & Brand AwarenessA key part of the role will be developing awareness and understanding of the ServiceNow proposition across the wider sales organisation.Responsibilities will include:BuildingServiceNow brand awareness internallyacross the sales organisation.Delivering internal ServiceNow roadshows and presentations to sales teams and management.Educating Account Managers and sales teams on ServiceNow capabilities, licensing, implementation and available propositions.Helping sales teams identify ServiceNow opportunities within their existing customer portfolios.Skills, Knowledge & ExperienceEssential3–4+ years of ServiceNow-specific experience , ideally within a sales, advisory, consulting, licensing or solution-focused role.Strong understanding of the ServiceNow platform and its key capabilities.Experience withServiceNow licensing and licensing advisory .Experience providingServiceNow implementation and/or advisory guidance .Demonstrable experience identifying, qualifying and progressingServiceNowopportunities.Experience working withpre-sales and technical teamsto scope and develop solutions.Strong commercial awareness and understanding ofenterprise technology sales.Experience engaging senior customer stakeholders and developing value-led propositions.Proven ability to build relationships across both existing accounts and net-new customers.Experience working within anIT reseller, MSP, systems integrator, consultancy, software vendor or ServiceNow partner environment .For more information please reach out to Louise Wright Director of IT RecruitmentTPBN1_UKTJ
