Commercial Insurance Account Handler

Commercial Insurance Account Handler

Leatherhead, Surrey

Up to £40,000, depending on experience

Monday to Friday, 9.00 am–5.15 pm

Permanent | Full-time | Office-based

Are you an experienced Commercial Insurance Account Handler looking for greater variety, genuine career progression and the opportunity to develop within a supportive broking team?

We are recruiting for an established commercial insurance business in Leatherhead. You will work alongside experienced brokers, servicing new and existing commercial clients, including major scheme-based clients within the removals and storage sector.

What is on offer?

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• Salary of up to £42,000, depending on experience
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• Full support with CII professional development
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• Excellent opportunities for promotion and long-term career progression
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• A varied commercial client portfolio
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• Exposure to major scheme-based business
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• A supportive and experienced broking team
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• Monday-to-Friday working with no weekends
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• Leatherhead location, easily commutable from Dorking, Ashtead and Epsom
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The role

You will manage the day-to-day servicing of a varied portfolio of commercial insurance clients, ensuring they receive a responsive, accurate and professional service.

Your responsibilities will include:

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• Managing commercial insurance renewals and mid-term adjustments
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• Reviewing risk and claims information and gathering further details from clients
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• Obtaining competitive quotations from insurers
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• Presenting renewal terms promptly and following up for client instructions
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• Supporting strong retention and profitable account growth
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• Processing adjustments through insurer extranets and ensuring cover is placed within the required timescales
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• Building effective, long-term relationships with clients
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• Understanding client requirements and recommending appropriate insurance solutions
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• Working closely with underwriters to adapt policies and secure suitable cover
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• Responding promptly to client queries and maintaining accurate records
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• Preparing invoices and resolving billing queries
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• Keeping client files, correspondence and documentation up to date
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• Working collaboratively with brokers and the wider team
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About you

This opportunity is suited to someone who has:

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• At least one to two years’ commercial insurance experience
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• Experience in commercial vehicle, motor fleet, public liability or employers’ liability insurance
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• A sound understanding of general insurance principles
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• Commercial insurance experience rather than solely personal lines experience
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• A confident and professional telephone manner
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• The ability to communicate effectively with clients, insurers and colleagues
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• Strong organisation, attention to detail and problem-solving skills
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• A flexible, team-focused approach
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• Five GCSEs at grade C/4 or above, or equivalent, including English and maths
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Progress towards CII qualifications would be advantageous, although full support for further CII study is available.

If you have commercial insurance experience and want to build a long-term career with a business that invests in its people, apply today for a confidential discussion!

Should your application be successful, you will be contacted shortly.

Please note: The job title shown above may be different to local job titles used in the client’s business and issued on their contract of employment.

Thank you for your interest in our role. E Personnel Recruitment endeavours to respond to all applications; however, due to the volume of CVs received, this may not always be possible.

Apply in the strictest of confidence to E Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.