Office Administrator

We are recruiting a Administrator role for a small, friendly and growing block management company based in the Five Ways area of Birmingham, They are looking for a confident and organised individual to join their close-knit team. This is a great opportunity for someone who enjoys being busy, likes variety in their day and wants to work somewhere where everyone knows everyone and your contribution genuinely matters. The company manages a portfolio of residential properties and prides itself on providing a personal, professional service to its clients and residents. They’re a sociable, supportive team who work hard but also know how to have fun along the way. About the Job * Office Administrator * Five Ways, Birmingham * Up to £28K * 9.00am-5.00pm Monday to Friday What You'll Get * Up to £28K * 25 days annual leave + Bank Holidays + 3-4 extra days for Christmas shutdown * Company pension scheme Role and Responsibilities * Ensure the follow up existing leads and stimulate new opportunities through effective calling techniques * Generate appointments with existing contacts within the company database and discover new, extended contacts to target for visits * Support the Telesales team with contact to lost /lapsed customers * Direct prospects/leads to the field sales team * Enter, update & maintain new customer information in the CRM system * Proactively manage leads derived from digital marketing activity * Support and drive the development of national & key accounts * Identify opportunity for growth within specific sectors by understanding of competitors * Work with Sales support team to ensure customers receive quotes and information in a timely manner * Input into marketing campaigns and put prospecting plans in place * Ensure all activity are entered and managed within the CRM system * Diary management for appointment setting with sales colleagues Requirements * Highly organised with excellent attention to detail * Confident communicating over the phone and by email * Comfortable juggling multiple tasks and priorities * A good team player who enjoys working closely with others * Proactive and willing to take ownership of your workload * Professional, approachable and friendly * Comfortable using Microsoft Office and computer-based systems * Someone who enjoys working in a smaller business where you can really make an impact