Skip to main content
Posted 15 August, 2026

Complex Needs Project Worker

Central Recruitment Services Ltd
City of Westminster, ENG, GB Full Time

Job Description

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting for a Complex Needs Project Worker to work at a 68 bed men's hostel in the Westminster area. The service provides 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, rough sleeping and criminal justice contact. * 37.5 hours per week * Working across Monday - Friday on a rota basis * Shifts: 08:00 - 16:00 and 13:00 - 21:00, one week of early shifts followed by one week of lates on rotation * Temporary: approx. 2 months * £17.14 per hour (£15.29 per hour, with £1.85 holiday pay) This is a fantastic opportunity to provide valuable support to vulnerable men on their path to independence. Key responsibilities: * Manage a caseload of up to 10 clients, providing person-centred, trauma-informed support * Complete risk and needs assessments and develop support and safety plans * Respond to complex needs using a psychologically informed approach * Process referrals within agreed timescales * Support residents to progress to step-down accommodation * Assist with the delivery and development of the recovery programme * Support residents with benefits, budgeting and financial independence * Support those with NRPF to access income and essential services * Help minimise rent arrears, void loss and maximise rental income * Ensure void rooms are prepared and re-let promptly * Monitor and follow up maintenance issues * Complete room, locality and health and safety checks What we’re looking for: * Experience supporting people affected by homelessness or insecure accommodation * Case/key working experience with people with complex needs and behaviours * Ability to create high-quality, personalised support and safety plans * Understanding of trauma, adversity and multiple disadvantage * Knowledge of mental health legislation and its application * Understanding of the causes and impact of homelessness * Ability to work effectively with multi-agency professionals * Strong engagement skills, including with people reluctant to access support * Strong IT skills, including Microsoft Office and database systems Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position