Service Desk Analyst - Tier II IT

Service Desk Analyst - Tier II Help Desk

Work location: Onsite in Bonita Springs, FL 34134

Schedule: Monday through Friday, 10:00am to 7:00pm

Employment type: Contract/temporary assignment, 6 months to start with excellent chance of extension and/or conversion to permanent employment

Compensation: $22.00 to $24.50 per hour, depending on experience.

Start: ASAP

We are seeking a Service Desk Analyst - Tier II Help Desk for an onsite contract opportunity in Bonita Springs, FL. This role is ideal for an IT support professional who enjoys solving technical issues, supporting users across all levels of an organization, and delivering a high-quality service desk experience in a fast-paced environment.

The Service Desk Analyst will serve as a key point of contact for hardware, software, application, mobile device, and end-user support needs. This is a strong opportunity to join a collaborative IT environment with supportive leadership, positive teamwork, and the potential for extension or conversion based on business needs and performance.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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