Customer Service Rep I

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

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• Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
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• Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
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• Process various Night-Drop and Mail transactions as needed
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• Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
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• Cross-sell bank products
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• Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
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QUALIFICATIONS:

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• Minimum 1 year of experience in bank operations preferred, but not required.
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• Good communication skills (written and oral)
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• Proven customer support experience
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• Ability to multitask, prioritize and manage time effectively
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