Customer Service Representative

Customer Service Representative Job Summary: Polyplex is looking for a motivated Customer Service Representative to join our growing team!

Pay & Perks:

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• Salary: $40,000
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• BCBS of Alabama for medical, Guardian- Dental; EyeMed- Vision
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• Life insurance, STD, LDT, and identity theft are covered at 100%
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• 401k match program: The company matches 3.5% on an employee's contribution of 6%
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• 80 hours of accrued Vacation
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• 24 hours of accrued Emergency Leave
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• 10 paid Holidays
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Requirements:

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• High school or GED \n
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  • Bachelor's degree is preferred
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• 1 year of Customer Service experience preferred
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Duties & Responsibilities:

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• Order Fulfillment & Costing (arrange logistics and monitor carrier costing, warehouse costing, inventory reconciliation, consignment account reporting, verification of delivery, aging inventory, invoicing, PO’s)
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• Customer Relations (email communication to customers, monthly closing, order tracking, customer status reports, cross training)
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• Customs & Compliance
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Competencies:

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• Above Average knowledge: excel, work & Outlook
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• Well spoken
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• Aptitude for problem solving
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• Multitasking
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